WWWW
What did Joey claim as his Spirit Animal?
Neuralink Monkey
What is the documented SLA time for P1 escalations?
7 days
What year was Uber founded?
March 2009; 14 years ago
Who are the Team Leads in Krakow and Hyderabad?
Olga Vorovka & Anuroop Panchangam
Whose face is pasted in every WWWW?
Quinn
Super Smash Bros alumni Kirby was selected by THIS agent as their WWWW. Who was the agent?
Michael Maloy
Who owns and sends out the Monthly QA Newsletter?
Michelle C
Uber recently acquired this self-driving car company
Waymo
How many agents are there per Phoenix queue? Phx only. (Exclude recent departures)
Driver - 11
Rider - 2
Restaurant - 3
Bliss - 7
U4B - 4
What was the subject/name of the last Icebreaker in the last All Hands?
Wrong answers only
This agent invited all of us to sail amongst the stars with him in his WWWW presentation. Who is this agent?
Samson
(Double points if agent answered "Samunaki")
What labels need to be added to Reddit T3 escalations?
'SORT' & 'Reddit'
We are no longer under the GSD Org. Where is the Fix Experience team nested under now?
Global Programs & Innovation (GPI) >
Customer Advocacy, Insights & Escalations >
Product Reliability
Name all 11 Phoenix agents from the Driver queue
Bobbi, David, Ebtesam, Jay, Jeannette, Kayleigh, Luis, Michael, Paige, Samson, & Viviana
Cockroach
Octopus
Actions Per Hour / Solves Per Hour
Salesforce will soon migrate to another platform... what is this platform?
Project Lighthouse (Date TBA)
Who are the 3 agents from our team who were selected for the Program Specialist role?
David - Driver queue
Luis - Driver queue
Spencer - Bliss queue
(Congrats!)
What kind of hybrid animal did Anindya want us to adopt the mindset of when investigating issues?
Bug Tigers
What are the 3 types of high priority issues that result in 100% markdown in Jira?
Tier 1 U4B Org
Level 5
Safety or London License Risk ticket
How many countries does Uber operate in?
65 countries
Who is the OC team NOW reporting to, rather than Anindya?
Ruffin and/or Tomasz Krawczyk
Who was the old Ops Commander manager who thought it'd be a good idea to bring Foreman grills and hot plates into work to cook breakfast for the team at their desk?
Amanda