Welfare to Work Orientation
The Universal Engagement (UE) is a multi-day activity that includes
CalWorks Application Approval, WTW intro Phone Call, WTW Orientation, Appraisal, Assessment Plan, Begin WTW activities
How or where do you initiate the Online CalWORKS Appraisal Tool?
OCAT tab in CalWIN
Motivational Interview consists of 4 processes: What are they?
1.Engaging
2. Focusing
3. Evoking
4. Moving or Planning
Always accept any offerings of food or drinks when conducting a home visit.
A. True
B. False
B. False
A home visit is appropriate when there are/is _____________.
a. One missed appointment
b. Lack of transportation
c. Two parents
b. Lack of transportation
The Introductory Phone Call is an opportunity for the CMJS to establish a positive rapport with the new WTW Participant from the outset of the referral. True or False
True
What information is included in the Demographics Tab in OCAT?
1.General Information
2. Identity
3. Household Composition
4. Finances
What does ASR stand for?
Appraisal Summary and Recommendation
When you arrive at your location, assess the area and home as you enter. Always position yourself near :
The Exit
When conducting a home call with individuals having physical limitations, CMJS’ should never ask if he or she is disabled.
A. True
B. False
A. True
One-on-One WTW orientations are intended for which participants?
Non Literate Participants, Monolingual/Limited English, F/T Employed participants who can’t attend between 8am-5pm, Any other reasons in which issues may be better addressed in 1-1 environment
What feature is available if you want to capture information that does not fit in any specific field in the OCAT Questionnaire?
Notes
What does the OCAT ASR include?
1. A participants strengths and barriers
2. Personal and Employment Goals
3. A plan that includes recommendations for activities and barrier removal services to help participants work towards their goals
When you encounter a participant, who appears to be under the influence of a substance. What should you do?
Excuse yourself and inform them that the interview will be rescheduled for a later time.
The JS may offer to meet with the participant at a location or site other than a County office or the participants home.
A. True
B. False
A. True
What forms are discussed, explain, and completed during a One-on-One WTW Orientation?
1. WTW Handbook
2. WTW 1
3. WTW 47
4. WTW 2
5. 2229
6. CCP 7,
7. Safe Form (ES0028A)
8. ES0028
What is the WTW 17?
WAIVER OF CalWORKs LEARNING DISABILITIES
SCREENING AND/OR EVALUATION
Where can you access the Narrative Tool from?
The DSS portal
What are some tips for JS Safety:
Before leaving for the home/site visit, the JS will inform their immediate supervisor of the location they will by visiting by completing?
Field Control Sheet Form 0121.
Appraisal and Assessment
What is the WTW 19?
Learning Needs Screening Client Copy
Explain the “stop, drop, and roll” technique” that can be useful during an Appraisal interview.
Stop Looking at the Screen
Drop The specific Question for a moment
Roll The conversation back into something more neutral
The JS should have an action when completing a home call. This may include:
The form (Field Control form 0121) should include the following information: