Jargon
John Swales
Koesters two types of conversations in the workplace
transactional and interactional
Garvruseva built his research on the idea of 'Discourse Identities' this means...
How you talk to your boss, your friends and customers differently
Hornyak believes that...
Conversations are initiated by those who have the most power
'A group who share a common purpose and goal and within that web, language use shares similarities and differences'
Discourse Community
Drew and Herritage argue that language in the work place is...
Goal-oriented
Examples of code-switching in a workplace
-Moving up and down registers
-Language used in relation to formality
-Increased politeness markers
Thornborrow argued that the workplace is built on what kind of power
Asymmetrical
Arguments against the use of jargon
-Can be confusing if we don't know the jargon (Althusser)
-Can make someone stand out if they don't know jargon (Spolsky)
Which theorists writes that the workplace is becoming less formal in its conversations?
Norman Fairclough
Herring believes that two things are influencing language in the workplace these are...
Gender and Technology
Which two theorists research argues that complements move down the hierarchy
Herbert and Straight
Name of the campaign which aims to reduce jargon
'The Plain English Campaign'
Word that Norman Fairclough used to describe the increase in non-formal language in the workplace
Conversationalisation
Herrings research focused on...
Emails
French and Raven proposed the model of the five 'bases of power'. These are...
-Legitimate
-Coercive
-Reward
-Referent
-Expert
Theorists with positive views of Jargon
-Kollataj
-Spolsky
-Herrgard
-Drew and Herritage
-Crystal
Who describes the turn-taking structure, where the person with the most power asks the most questions?
Heritage
What differences did Herring observe in emails (men vs women)
Men used harsher and less euphemism methods of expression. Women used more emotion based responses- seeking a more personal touch.
Holmes and Stubbe