Dashboard
If you have a _______ colored open task this mean a _______ has been returned and is ______.
What turquoise; document; attached?
True or False: OC will check recapture report daily to follow up on referrals not scheduled. The OC will select their clinic and be able to review all accounts that have been registered and does not have an appointment.
What is True?
True or False: Your patient identifies themselves as private pay, you educate them on the wellness program first.
What is false?
Your patient has satisfied their deductible and OOP in full. You will now ____ ____, _____, and add a ______.
What is reverify benefits, document, and NCS?
For your patient to qualify for EFH they will need a ___ ______ printed from Raintree and their ____ __ _____.
What is EFH application; proof of income?
All EOD documents must be kept in the clinic for __ _____.
What is 6 months?
Your patient hands you their EFH application and proof of income. You would now ____ ____ and ______ the _______ and ____ ___ _____.
What is email Marta; attach; application; proof if income?
You have received a signed POC with a coversheet. When scanning the POC in, you have two options you can either scan in __ ____ or ____ __ _____ and notate in the comments section.
What is all pages; shred the coversheet.
When scheduling a commercial UHC patient it is important that you obtain the _____ _____ and complete a ___ ____ ___ on the ____ site.
What is group number; quick group check; Optum?
Athena should be checked _____ for any ___ _____.
What is daily; new orders?
If more time is needed when working a group open task a _______ ______ should to be requested.
What is date extension?
Your patient has a PPP90 payment plan, the ___ in demographics should be ___ ____.
What is FC; self-pay?
You have a patient who is wanting to start our wellness program, but is wondering about pricing. You educate them that it will be ___ dollars for ___ minutes and ___dollars for ___ minutes.
What is $45; 30; $90; 60?
Your patient presents you with Medicare as well as Tenncare secondary. When loading the B payer you would select _____ as the payer and use patients ____ as the ID number.
What is Medicaid, SSN?
This is the timeline you use in attempts of obtaining a signed POC since the initial electronic fax.
What is 7; 10 (day19); 7 (day26)?
There are 3 types of tasks within Raintree. These include ______, ______ and _____ _____ _____.
What is POC, AR and Work Comp Documentation?
You have a patient come in wanting to setup an appointment for Dry Needling. The first thing you ask them is if they have a _____. They state yes, you would then inform them that it will be ____ __ ____. They agree to it. When you add the appointment, you will choose ____ as the type.
What is a script; out of pocket; DNTI (Dry Needling Therapy Initial)?
Documentation is completed AND signed off by the treating therapist within ___ ____ or __ ____ ______ of the time service is provided.
What is 48 hours or 2 business days?
When loading an insurance payer you can search by the ___ ____ or __ ____ within Raintree or refer to the ____ ____ ____ to confirm correct payer type.
What is plan name, PO Box, insurance cheat sheet?
At month end you will finalize your ____ for the month by scanning in the ____ ____ ____ and ___ ____ ___ into the ____ ____ ____ of the month.
What is EOD; deposit log verification, validated bank receipts, last business day?
The End of Day (EOD) module provides a way to _____ and_____ the status of a single day's ______, _____ _____ and ______ ______.
What is track, verify; appointments, service tickets and ledger entries?
Your PPP90 patient must sign a ____ ____ _____ and bring ____ dollars to the initial evaluation and _____ dollars to each subsequent visit.
What is prepayment pricing waiver, 180, and 90
This policy is in place to establish and ensure adherence to company standards regarding obtaining POC signatures and to ensure practice standards and payer requirements are met and documented.
What is Plan of Care Signature Process?
Amerigroup patient has the evaluation and you schedule them for 12 sessions. You will submit the authorization request within ___ ____. Your next step is to ____ _____ and ____ ______. You will follow up to confirm receipt of request with in _____ _____.
What is 24 hours, scan request and fax confirmation, 24 hours?
When setting up a _____ ______ it does not require an MD script. When setting up the insurance you will load in as a __ ____, using _____ as the code and then _____ it to the correct _____.
What is wellness account; P Payor; SP0001; linking; case?