Initial Eval
Who to Contact
HHPOC
Forms
Miscellaneous
100

What date do you use on the admission documents?

What is... the start of care date (evaluation date)

100

Who do you contact with questions about Solace's car program, CPR courses, or benefits?

Who is... Human Resources!

100

Where in the HHPOC do you enter the Comprehensive Patient Assessment?

Where is... under "Notes" in the Pain section.

100

Which form do you complete for independent (new patient) or interdisciplinary referrals?

What is.. the Universal Referral Form.

100

Where can you find themed activities for your therapy sessions shared by our colleagues?

Where is... Spreading Fresh Ideas.

200

In what timeframe should initial evaluations be closed?

What is... within 48 hours.

200

Who do you contact with questions regarding "green light" email for ongoing orders after evaluation is completed?

Who is... our Nursing Team!

200

How many weeks should your orders cover? 

What is... 10 weeks or 3 months. 

200

Which form do you use when you become aware of changes needing to be made to a patient's chart? 

What is... the Patient Demographic Update Request form.

200

What is the "start date" for ongoing orders entered at the time of evaluation? 

What is... the Sunday after the evaluation.

300

As the first clinician in the home (Case Manager) and services are recommended, what kind of orders do you enter? 

What are... Plan of Care (POC) Orders

300

Who do you contact to schedule PPE pick-up or assessment pick-up in the office?

Who is... Reception! (Elidia Salas - ext. 213)

300

As case manager, what do you do if there are "Severe Interactions" found with patient medications? 

What is... paste them into "Summary of Care Note" in HHPOC.

300

What form is used to submit celebration flyers?

What is.. Celebration Flyer submission form.

300

Where can you find information about available Podcasts, In-Service/Trainings, Quick Links, and Upcoming Events?

Where is... Spreading Solace!

400

Where do you enter the Comprehensive Patient Assessment?

Where is... under "Notes" in the Pain section.

400

Who can you contact for questions regarding Spanish interpretation or document translation requests?

Who is ... our new in-house Spanish interpreter, Heidy Espinoza (ext 233)!

400

If not the case manager, what type of note do you complete at recertification? 

What is.. FUVN. 

400

Where are 2 places you can find frequently used forms? 

Where are... Spreading Solace and on Drive (Clinician Resources > Frequently Used Forms).

400

Who is our Director of Therapy?

Who is... Kim Watts!

500

What are 3 things the initial evaluating clinician should complete during their evaluation?

What are: answer any questions about admission documents, complete an initial evaluation note, include comprehensive patient assessment, create a care plan, create orders (frequency+PRN), create PoC. 

500

Who do you call with questions regarding support for incident reports, parent complaints, CPS reports?

Who is... our awesome RCM, Hilary Baker!

500

As case manager, what are 3 things you responsible for during HHPOC?

What are: informing the team of upcoming HHPOC, ensure all comm notes are entered, generate POC summary, generate POC. 

500

What form can you provide families to brag about you any time of year?

What is... Family Feedback form!

500

On average, how many days per week does HIM team to send POC reminders to clinicians? 

What is... 2.5 days per week! (Get those POC's submitted timely!) :)