SCM Understanding Individuals
SCM Universal Principles & Practices
SCM Prevention Strategies
SCM De-escalation Strategies
New Client Powerpoint Training
100

____________ , ___________ , and ______________ must exist for normal growth and development to occur.

What is trust, security, and attachment?

100

"The purpose of ________________ _______________ is to demonstrate respect for the dignity of individuals and to protect staff from allegations of inappropriate interactions."

What are professional boundaries?

100

Childplace mission statement

What is... "Childplace exists to serve children at risk by meeting their needs and equipping them for life in a spirit of Christian love."?

100

Describe and demonstrate ONE non-verbal SCM de-escalation strategy (with Morgan as your client)

What is/are:

Planned ignoring? Signals? Environmental prompts? Sensory strategies (minimize external stimuli)? Proximity prompts? Touch prompts?

100

Two things (think broadly) that need prepared before the new client arrives

What is the building and the staff?

200

This part of our brain becomes weakened the more we experience stress and use our stress response system

What is the "thinking brain" ("neocortex - responsible for conscious thought, decision-making, logic")?

200

Inappropriate posture, sarcasm, threatening, shaming, public correction, ridiculing, and commanding are all examples of...

What is ineffective communication?

(" SCM definition: Breaks down trust and creates barriers, defensiveness, and unhealthy relationship with individuals")

200

One aspect of a structured environment

What is/are:

Consistency & routines? Successful & effective transitions? Visual supports? Sensory strategies?

200

Describe and demonstrate ONE verbal encouragement SCM de-escalation strategy (with Morgan as your client)

What is:

Indicating concern? Using clear language? Offering assistance? Attempting to divert focus? Recommending use of replacement behaviors? Offering choices? Appealing for cooperation and participation?

200

One thing you can guarantee a new client will do as they adjust to the program

What is testing boundaries?

300

Name three setting events ("factors that increase or contribute to the likelihood of an individual using a particular behavior or coping strategy") that can influence development and behavior

What is/are:

Diagnosed medical and mental health needs? Medications and side effects? Cognitive ability? Emotional capacity? Physical factors? Social experiences?

300

Using an appropriate __________ , ___________ , and _________________ of voice is a type of effective communication.

What is tone, rate, and volume?
300

One element of a well-organized program

What is:

Mission-centered programming? Programming for developmental needs (Maslow's hierarchy)? Established rules/expectations and desired behavior? Established consequences? Treatment/education/initial plans? 

300

Describe and demonstrate ONE verbal discussion SCM de-escalation strategy (with Morgan as your client)

What is/are:

Open-ended questions and phrases? Paraphrasing? Validating? Using minimal encouragers and pauses? Perception checking? Exploring solutions? Providing feedback and summarizing?

300

During this time frame, staff should maintain boundaries and expectations firmly

What is the honeymoon period?
400

Hitting, kicking, tripping, name-calling, teasing, spreading rumors, isolating, and destruction of other's property are examples of

What is bullying (in regard to clients) OR harassment (in regard to coworkers)?

400

Three ways to effectively and safely manage the environment

What is/are:

Strategic positioning? Using movement? Seeing and hearing all individuals? Communication devices? Exits? Potential hazards and sensory stimulation?

400

Relationship strategy that "reinforces the appropriate behavior while withholding reinforcement of undesirable behavior"

(Did you know... it takes approximately 15 positive comments to counteract 1 negative comment?)

What is differential reinforcement?

400

Describe and demonstrate ONE verbal direction SCM de-escalation strategy (with Morgan as your client)

What is/are:

Reiterating safety? Benign confrontation? Positive problem-solving? Redirection? Positive correction (praise sandwich)? Limit setting? Consequence reminders?

400

These are completed every time a target behavior occurs within the first couple weeks (and then always for any major target behaviors)

What are ABC Data Forms?

500

Real to the person and can happen at any age, an experience that overwhelms one's coping, an event involving serious loss, threat, or harm to one's physical, cognitive, or emotional well-being, an experience that leaves one feeling helpless, hopeless, and/or fearful

What is trauma?

500

What are TWO positive ways to effectively face a challenging situation where you must have professional courage (SCM definition - "doing what's right, even when it's difficult).

What is:

Ignoring inconsequential behavior? Walking away and re-engaging? Sharing feelings? Scripting a response? Remaining focused on the behavior? Self-talk (perception, interpretation, behavior... STAR method)

500

Staff support ________ ___________ ______________ through positive relationship building by buffering the adverse effects of stress and co-regulating with clients.

What is healthy brain development?

500

Starting from the antecedent/stimulus on the behavior curve, what is the order of de-escalation strategies from least restrictive to most restrictive? (There are FIVE broad strategies with specific interventions within.)

What are non-verbal strategies, encouragement strategies, discussion strategies, direction strategies, and physical interventions? (In that order!)

500

"By failing to ___________, you are preparing to _____" -Benjamin Franklin

What is PREPARE and FAIL?