Time entry
Software
Soft Skills
Office Etiquette
Professionalism
100

This is how often you need to enter your time.

What is daily?

100

This software tracks all of our learning & development courses.

What is Workday?

100

"Does income make sense?  Are these expenses reasonable?" are examples of what?

What is critical thinking?

100

The button you should press in a Teams call if you are not speaking to reduce background noise.

What is the mute button?

100
When you schedule an in-person meeting, this is what is expected of you.

What is come prepared?

200

When you are going to be over budget when preparing a return, you should do this...

What is communicate with your senior/manager?

200

This is the software we use to prepare tax returns.

What is Axcess Tax?

200

_______ is all about managing the priorities in your day.

What is time management?

200

The thing people appreciate when meetings start on time.

What is punctuality?  

200

This is what you should do for ALL calendar invites.

What is respond?

300

This is the name of our new AI software to help us capture the time in our day.

What is Laurel AI?

300

This is the software we use to store our business workpapers and create client trial balances.

What is Axcess Engagement?

300

________ helps clarify expectations, should be timely and provide guidance on future engagements.

What is Feedback?

300

This simple phrase should be included when asking a coworker for help.

What is "Please"?

300

This is the software of choice to get a quick answer to a question or to let your supervisor know a status update.

What is Teams?

400

Proper time entry helps Deb Z know if we need more _____ for our staff.

What is training?

400

This is our "internal" website page used to sign into STAR, Workday and the PROMISE connection.

What is the Ampersand?

400

AI is great but it does not replace this?

What is human/professional judgement?

400

A behavior you should avoid that shows you are not fully paying attention in a meeting.

What is multitasking?

400

Use of headphones/ earbuds during the workday is or is not acceptable?

What is acceptable?

500

Proper time entry helps our PPMs do this on a monthly basis?

What is bill our clients?

500

 This is a Microsoft product that is great for taking notes.

What is OneNote?

500

Remember, feedback does not equal ________.

What is failure?

500

Instead of replying to every person on a company-wide email, good etiquette is to NOT use this option.

What is "Reply All"?

500

What is the proper way to draft a Workflow point of missing client information?

What is as if you were emailing that information to the client?