Meeting or exceeding customer expectations
What is the definition of Quality?
HQMS
What is Harrington Quality Management System?
Total number of personnel in the Quality Team
What is 5?
What is the FDA?
GMP
What is Good Manufacturing Practices?
Name one of the 4 Quality Management System elements
What are: Document Control, Internal Audit, CAPA, GMP?
CAPA
What is Corrective Action/Preventive Action?
Name one of the 2 Quality Coordinators supporting Ohio & East Coast
Who is Nick or Sangeeta?
SQF
What is Safe Quality Foods?
Personnel Practices, Buildings & Grounds, Warehousing & Distribution Practices
What are GMP guidelines?
Three types of audits that can be performed at ODW by external sources
What are: FDA/Regulatory, Certification, Client?
Job Breakdown, Job Instruction Card, Job Instruction Board
What are elements of TWI?
Name the Quality & Safety Coordinator responsible for facilities in California
Who is Marc?
American Institute of Baking
What is AIB
System established to ensure quality standards and minimize risk
What is GMP?
Name 2 of the Opportunities for Improvement to look for when in your facility
What are:
Cleanliness/housekeeping, Facility Maintenance, Personnel Behaviors, Prevention of Pest Issues, Training, Food Safety & Security
Used to capture & track training
What is the training app?
Responsible for Quality Programs & Personnel across the ODW Network
Who is Kristin Beechy?
Number of FDA Registered facilities
What is 16?
Importance of food safety
What is to protect the public?
One place you SHOULD NOT store documents
What is: personal directory, shared directory
Electronic creation, editing, approval & change/version control on all documents
What is document control?
The Quality Team is part of this organizational structure
What is Operational Excellence?
Name one of the 2 global food certification standards
What is BRC or SQF?
Another name for GMP
What is Good Distribution Practices?