Service Now
Values
myHR Portal
Benefits
Vendors
My OE Team
100

This is a brief summary in five words or less of a caller’s inquiry.

What is a Short Description?

100

This Value is defined as ‘Respect and compassion for the dignity and diversity of life.’

What is Reverence?

100

You go to this section to view your benefits.

What is My Benefits?

100

A _____________ refers to a recipient of an associate’s health insurance benefits who is not a spouse or dependent, related or unrelated to the associate.

What is a Legally Domiciled Beneficiary?

100

They are the vendor for dental insurance.

Who is Delta Dental of Missouri?

100

This person knows how to drive a vehicle with a manual transmission/stick shift. 

Who is Jenn?

200

This is a detailed, but concise description of the caller’s inquiry or request.

What is a Description?

200

This Value is defined as ‘Inspiring trust through personal leadership.’

What is Integrity?

200

This section includes items such as Request time off and Clock In/Out.

What is My Time?

200

This is when an associate can make changes to their Life Insurance beneficiary.

What is anytime?

200

They are the Vision Insurance Provider for Ascension.

Who is VSP?

200

This person once ate 7 shrimp egg rolls while pregnant.

Who is Niek?

300

These are the follow up notes to reiterate the information conveyed to the associate in your call. This field is visible to the associate when they open their case on the myHR portal.

What are Customer Comments?

300

This Value is defined as ‘Integrating Excellence and Stewardship.’

What is Wisdom?

300

This section is where you go to update your address.

What is My Info?

300

If you are a newly hired or a newly benefit-eligible associate, you have this many days from the day you become eligible to enroll in benefits.

What is 30 days?

300

They handle retirement accounts for Ascension.

Who is Transamerica?

300

This person is in college for nursing, but is considering changing his/her major to Business Administration since being hired with Ascension. 

Who is Darkisea?

400

These are the notes you put in for Ascension associates to know where you obtained the information, what you did with the information, and any other action you took to fulfill the associate's request. 

What are the Work Notes?

400

This Value is defined as ‘Affirming the hope and joy or our ministry.’

What is Dedication?

400

You go to this section to access your W2.

What is My Pay?

400

Newly effective January 1, 2023, a $25 or $50 charge (depending on pay band) that is added to an associate's benefits premiums when they add their spouse or LDB to coverage. The charge is only applied if the associate's spouse or LDB is eligible for medical coverage with their own employer. 

What is the Spousal Surcharge?

400

They are the Leave of Absence vendor for Ascension.

Who is Sedgwick?

400

This person placed in the Top 10 in the HOSA International Leadership Conference. 

Who is Dakota?

500

This field drives the “Assignment Group” and “Assigned To” fields.

What is the HR Service field?

500

This Value is defined as ‘Courageous Innovation.’

What is Creativity?

500

In this section of the myHR Portal we find a list of vendor links.

What are Quick Links?

500

This the Tobacco surcharge per pay period for 2023.

What is $30?

500

This vendor handles medical insurance for Ascension.

Who is SmartHealth?

500

This person completed 10 years of ballet training!

Who is Renee?