Foxit/Adobe
Absolute
Cyberlink
McAfee
Microsoft
100

What type of customer is Foxit PDF Editor a good fit for?

What is cost‑conscious customers who need strong PDF editing tools?

100

There are two Absolute options we offer with Dell systems. What are they?

What are Find My Dell and Find & Protect My Dell?

100

This CyberLink software lets users organize, retouch, and stylize photos, offering tools like content-aware removal and layer editing in a single workflow.

What is PhotoDirector?

100

Why is the 3‑year McAfee offer usually the best option to lead with?

What is it provides the best long‑term value and is exclusive to Dell?


100

What is a discovery question to determine if Office perpetual is a good fit?

What is “Do you prefer a one‑time purchase instead of a subscription?”

200

Foxit feels familiar because its interface is similar to this software.

What is Microsoft Office?

200

This Dell capability helps customers find and protect their Dell devices if they are lost or stolen.

What is Find & Protect My Dell?

200

What is one discovery question that can uncover a CyberLink opportunity?

 What is “Do you create social media posts, product videos, or internal training content?”

200

What is the best time to first bring up software in a conversation?

What is right after use‑case discovery?

200

Unlike Office Home & Business, this option always gives you the latest app features through regular updates from the cloud.

What is Microsoft 365?

300

What is one discovery question you can ask to uncover an Adobe PDF opportunity?

What is “Do you create, edit, or sign PDFs regularly?”

300

What is a discovery question that naturally leads to Absolute?

What is “What happens if this laptop is lost or stolen?”

300

 What do we call customers who can use CyberLink’s easy‑to‑use and easy‑to‑navigate tools, whether they’re beginners or more advanced users?

What is a prosumer?

300

What is a discovery question that helps position McAfee?

What is “Will this device be used outside the office or while traveling?”

300

What purchase benefit do customers get when OEM software is included on the quote?

What is One-Stop Shop?

400

Foxit at Dell is typically sold with this type of license.

What is a perpetual (one‑time) license?

400

What are the two subscription term length options offered for Find My Dell?

What are one‑year and three‑year?

400

CyberLink tools are commonly used in this industry to create promo videos and visual content quickly.

What is retail, hospitality, Real Estate, Event Services, Education, Marketing & Advertising Agencies?

400

McAfee is especially important for customers in which industry that handles sensitive data?

What are healthcare, finance, or legal?

400

When you identify a Microsoft 365 opportunity, who should you reach out to for support and guidance?

Who is your 3PSW TSR?

500

Positioned as a cloud-based, template-driven design hub, this premium tier of Adobe’s Express service unlocks advanced brand kits, expanded asset libraries, and enhanced collaboration so non-designers can rapidly produce on-brand social graphics, short-form videos, and marketing collateral across web and mobile.

What is Adobe Express Premium?

500

What is the main goal of attaching OEM software with hardware deals?

What is turning hardware deals into complete solutions?

500

This CyberLink bundle, sold as a 1-year subscription through Dell, is described as the definitive software package for creative professionals, combining precision tools for video, audio, and photo editing with a constantly growing library of AI-powered style packs and creative add-ons.

What is CyberLink Director Suite 365?

500

Which McAfee feature alerts customers if their email or password is found on the dark web?

What is Dark Web Monitoring?

500

Microsoft software is activated using which Dell application?

What is Dell Digital Delivery?