#1
item is not available in store
What is search and send
The Customer Needs one on one service through out the building
What is call The Stylist or CXC
they need an item we are sold out of?
what is check inventory at other locations
The price is out of the customers range
What is A NAD?
Item can not be placed on the register
what is mystore app download & assist with placing order
customer only has one item
what is Complete the look (by offering additional styles)
the item they want if completely sold out
what we can do if the item they want if completely sold out What is Offer Similar Recommendations
Customer gives a HARD NO on Credit Card
what is the Bronze Program?
The Customer cant carry the items Home
What is Ship From Store
Customer is making a return because the shoes didnt fit
what is offer to find the right size and turn a return into an exchange