The Office
This is the central administrative and information unit of an organization.
What is an office?
These staff members carry out routine duties like filing, data entry, and sorting mail.
Who are clerical staff?
This layout has no partitions and encourages teamwork but may be noisy.
What is an open office layout?
Ergonomics is the science of designing the job, equipment, and workplace to fit this.
What is the worker?
These laws, such as the Factories Act, set minimum workplace standards.
What are health and safety acts/laws?
Office work is described as information-centered, supportive, and this.
What is dynamic?
Acting as personal assistants to managers is the role of this type of office staff.
Who are secretarial staff?
This layout provides privacy and concentration but reduces interaction.
What is a closed office layout?
Name TWO physical factor in the office that affects comfort.
What is seating, lighting, ventilation, temperature, or furniture?
Poor lighting, faulty wiring, and cluttered floors are examples of these.
What are workplace hazards?
Filing, typing, and photocopying are examples of this type of task.
What are clerical tasks?
These staff oversee office operations and coordinate resources.
Who are administrative staff?
A hybrid layout combines open spaces with these areas.
What are enclosed/private areas?
Ergonomics reduces the risk factors that lead to these injuries.
What are musculoskeletal disorders (MSDs)?
Ergonomic chairs, proper lighting, and fire alarms are examples of these.
What are preventive measures?
Drafting letters, emails, and memos fall under this content area of office work.
What is communication?
Allocating tasks, monitoring performance, and providing feedback is the role of this group.
Who are supervisory staff?
Name one factor that affects office layout besides the type of work performed.
What are space available, number of staff, or communication/supervision needs?
Improved ergonomics reduce absenteeism because workers remain ____________ and pain-free.
What is healthy?
The first step in reporting an accident is to do this.
What is identify and report to a supervisor/safety officer?
The general office is responsible for receiving, recording, processing, retrieving, and _________ information.
What is distributing?
Which staff ensure accuracy and consistency in daily operations?
Who are clerical staff?
Collaborative work may benefit from open layouts, while confidential work may require this.
What is a closed office layout?
Increased morale is an advantage of ergonomics because employees feel this.
What is valued?
After reporting and investigating a hazard, these actions are taken to prevent recurrence.
What are corrective and preventive actions?