This account represents items and services provided to the customer at the dealership's expense for CSI or goodwill, typically because we made a mistake.
It is NOT to be used in lieu of COS adjustments for items that should have been included in a previous month's car deal.
What is policy expense?
100
This is the timing guideline for submitting termination documentation to the ARC
What is 24 hours?
100
This tab is used to populate several compensation and productivity related reports. It is critical that it is updated and accurate each month.
What is the headcount report?
100
This instrument is used to forecast month-end results based on current MTD activity
What is the DOC?
100
The acronym for this word is CSI
What is customer satisfaction index?
200
Expenses can be broken down into these three categories
What are selling, operating, and overhead expenses?
200
The following components represent steps in this process: identifying the prime concerns, performing a vehicle walkaround, present menu, and active delivery?
What is the Sonic service sales process?
200
This tab provides insight into unusual accounting adjustments that impact net profit such as unforeseen expenses and various non-recurring items.
What is the P&L adjustments?
200
This is the function you use to reconcile the daily bank in CDK
What is AGRR?
200
The acronym for this word is SSC
What is the shared service center?
300
This file, found on SharePoint, can help you find the proper accounts to use for expenses
What is the expense classification tool?
300
This is the minimum number of deals that must be reviewed in a given month.
What is 40 deals?
300
The detailed portion of this tab must be filled out if the year to date balance in this income account is a debit balance or greater than $2,000.
What is other income (9080)?
300
The goal of this team is to take on projects that will improve the organization and address the needs of the team
What is the Financial Focus Group?
300
The acronym MOR stands for this
What is monthly operating review?
400
Outside parts delivery drivers and companies should be expensed to this account
What is freight (account 7305)?
400
This report is sent out by the Retail Trade Center (RTC) in the middle of the month to designate wholesale and sister store trade vehicles for the remainder of the month
What is the push report?
400
The CP-ELR and financial statement are two reports that are used to populate this tab that has a lot of fixed operations information
What is the shop labor rate tab?
400
This is the company's third largest expense, after rent and personnel
What is service loaner expense?
400
The acronym for this law is SOX
What is Sarbanes - Oxley?
500
These are the three most common expense accounts that are used as "dumping grounds" where it is common to have misclassified expenses
What are outside services, other supplies and small tools, other salaries and wages?
500
This individual at the dealership is authorized to sign a vendor contract on behalf of the store
Who is no one?
500
This tab is used to report any deviation from pay plans outside of a manufacturer provided incentive passed on to associates
What is the pay plan deviation tab?
500
The primary responsbility of this team is to make sure our books and records are accurate