Filing Systems
Scheduling
Business Documents
Office Technology
Office Procedures
100

This filing system organizes records by letters rather than numbers.

What is an alphabetic filing system?

100

Patients are scheduled at regular intervals using this method.

What is time-specific scheduling?

100

This document requests supplies or equipment.

What is a requisition?

100

This software converts printed text into editable electronic text.

What is Optical Character Recognition (OCR)?

100

This process checks written work for errors.

What is proofreading?

200

This filing system assigns numbers to records instead of names.

What is a numeric filing system?

200

Several patients are scheduled at the same time with this method.

What is cluster scheduling?

200

This document authorizes the purchase of goods.

What is a purchase order?

200

These small pictures represent programs or files.

What are icons?

200

This process improves writing by correcting grammar and clarity.

What is editing?

300

This filing system uses the last set of numbers as the primary filing unit.

What is a terminal digit filing system?

300

Patients are scheduled in groups at the beginning of the hour.

What is wave scheduling?

300

This document requests payment for goods or services.

What is an invoice?

300

This is a preformatted electronic document.

What is a template?

300

This means adding notes or comments to a document.

What is annotating?

400

This filing system uses the center group of numbers as the primary filing unit.

What is a middle digit filing system?

400

This variation schedules fewer patients later in the hour.

What is modified-wave scheduling?

400

This document summarizes money owed.

What is a statement?

400

This computerized system stores patient records.

What is a records management system?

400

This refers to arranging items in order by date, newest first.

What is reverse chronological order?

500

This filing method stores folders upright in cabinets.

What is a vertical file?

500

This occurs when more patients are scheduled than available appointment times.

What is overbooking?

500

This section identifies the recipient of a business letter.

What is the inside address?

500

This process organizes records for easy retrieval.

What is indexing?

500

This refers to arranging items one after another in numerical order.

What is sequential order?

600

This filing method stores folders side by side.

What is a lateral file?

600

This occurs when two patients receive the same appointment time by mistake.

What is double booking?

600

This line briefly states the purpose of the letter.

What is the subject line?

600

These are rules used when organizing names for filing.

What are indexing rules?

600

This filing aid separates groups of folders.

What is a file guide?

700

This filing system uses subjects or topics instead of names.

What is an indirect filing system?

700

This patient arrives without an appointment.

What is a walk-in?

700

This is the greeting of a business letter.

What is the salutation?

700

This process assigns symbols or categories to information.

What is coding?

700

This process refers to placing related information together.

What is cross-referencing?

800

This file contains records that are no longer frequently used.

What is an inactive file?

800

This patient misses an appointment without notice.

What is a no-show?

800

This is the polite closing of a business letter.

What is the complimentary closing?

800

This means files or software can work together correctly.

What is compatible?