Advances in this will continue to remove routine tasks from the office.
What is Technology
100
This person believes he/she is the expert in the office
What is the Know-it-All
100
This can be defined as the integration and acceptance of multiple cultures in a specific place or demographic location.
What is Multiculturalism.
100
Doing the right thing
What is Effectiveness
100
Using information and ideas from others without assigning appropriate credit is know as
What is Plagiarism
200
Working hours have become more _________
What is flexible
200
Chapter 2 describes _____ interpersonal skills to develop or display in the workplace
What is 11
200
This encompasses acceptance and respect for others, as well as an understanding that each individual is unique.
What is Diversity
200
Tasks ranked in order of importance for completion
What is Prioritization or setting priorities
200
These are useful as researching a variety of general or unrelated facts.
What is Encyclopedias
300
In today's business office, the administrative assistant has mainly a/an______role. Advancing technology is driving this.
What is Specialized
300
These are a category of skill apart from the technology know how which are deemed necessary for success on the job. They are called _____skills
What is soft
300
The goal of this act is to ensure equal opportunity to individuals who may be victims of discrimination based on set prohibited grounds such as gender, disability, or religion
What is Canadian Human Rights act
300
The science of adapting the workplace to suit the worker is called ___________
What is Ergonomics
300
This type of publication contains statistical and facts of human activity
What is an Almanac
400
A ________ assistant often handles work tasks as well as personal life matters
What is Personal
400
This is the process of offering one's opinion about the work of another
What is Constructive Criticism
400
This refers to a system of shared values, beliefs, morals, and social standards.
What is Culture
400
Doing the things right
What is efficiency
400
Any financial publication
What is Dun & Bradstreet, Moody's Investment Service, Standard & Poor's
500
This is a term that used to describe the role of the administrative assistant__________
What is Secretary
500
This is the process of exchanging ideas, information, and opinions with others to work towards an agreement
What is Negotiation or Negotiating
500
An over simplified image held of one thing or a person by another.
What is Stereotype
500
This document show the structure within an company indicating a hierarchy of authority