A Career as an Office Professional
Human Relations
Cultural Diversity and International Business Relations
Management of Work, Time & Resources
Reference Sources & Organization Structure & Layout
100
routine tasks
What is Advanced technology removing from the office?
100
an essential element for a team and its members to feel empowered.
What is trust?
100
refers to a system of shared values, beliefs, morals and social standards
What is Culture?
100
Producing a definite or desired result
What is the definition of effective?
100
functional, staff, and line
What are three main types of authority found in a typical organization.
200
an expectation of employment.
Cultural Awareness and Sensitivity?
200
Only constructive if a person giving it truly means to help the person receiving it.
What is Constructive Criticism?
200
encompasses acceptance and respect for others.
What is Diversity?
200
Establishing and practicing opportunities for recycling, reusing, reducing waste, and purchasing recycled products.
What is environmental management?
200
a person who has the final say in accepting or rejecting staff managers' recommendations.
What is a line manager?
300
a basic building block of organizations
What is teamwork?
300
passing off someone else's work as your own.
What is plagiarism?
300
standardized and simplified conceptions of groups based on prior assumptions.
What is Stereotype?
300
Requisition Form
What is an item usually kept in the supply room so staff can complete if they notice a product is running low?
300
an open office
What is a landscape office layout?
400
personal qualities such as honesty and loyalty.
What are "soft skills"?
400
the ability to communicate and get along with others.
What is the meaning of interpersonal skills?
400
A key element of this law is the duty to accommodate.
What is Employment Equity?
400
TQM
What is a management strategy that allows companies to survive in the marketplace?
400
the science of adapting the workstation to accommodate the worker.
What is ergonomics?
500
is an unproductive behaviour pattern that causes one to delay working on a task.
What is procrastination?
500
when team members stray from a topic.
What is digression?
500
Response physically and/or emotionally to a new culture.
What is Culture Shock?
500
Compares planned work against actual time taken to complete tasks.
What is a Gantt Chart?
500
noice
What is one of the most common occupational health hazard?