Leading
Training
Chapter 9
Understanding People
Random
100

Leadership style used when fire officer needs to maintain high personal control of the group.

What is autocratic leadership?

100

The lecture or instructional portion of a training program.

What is the presentation?

100

A moral, mental, and physical state in which all ranks respond to the will of the leader.

What is discipline?

100

Every decision made and every action taken in the workplace are driven by these.

What are people's values, attitudes, and beliefs?

100

A method of directing, instructing, and training a person or group of people to develop specific skills.

What is coaching?

200

Capacity of one party to influence another party.

What is power?

200

Developmental relationship where experience person helps less experiences person.

What is mentoring?

200

Fire fighter is evaluated on the basis of the fire officer's personal ideals instead of standards.

What is a frame of reference evaluation error?

200
The two fundamental concerns that influence behavior.

What is the concern for people and the concern for results?

200

Firefighter can perform skill without assistance but still needs to concentrate.

What is conscious competence?

300
A person complies due to the belief another has special knowledge.

What is expert power?

300

The process of imparting knowledge or skill through systemic instruction.

Education

300

Firefighter is evaluated against the performance of others.

What is the contrast effect evaluation error?

300

Believes that people like to work, need encouragement and not controlled.

What is McGregor Theory Y

300

Theory in which behavior is a function of its consequences.

What is reinforcement theory?


400

Ignoring bad behavior.

What is extinction?

400

Collegial process based on self- and peer-assessment for public accountability.

What is accreditation?

400

Written document that is part of a special evaluation period.

What is a work improvement plan?

400

The process of attracting, selecting, and maintaining supply of labor

What is staffing?

400

STEAL POINTS!!

You can steal 400 points from any other player and keep or share them.

500

Motivational factors external to the individual.

What are hygiene factors?

500

Provides the terminal point in fire officer professional development.

What is the Center for Public Safety Excellence (CPSE)?

500
Identifies the Fire Officer II as the level of officer to complete formal evaluations.

What is NFPA 1021?

500
Maslow's highest level on hierarchy of need

What is self-actualization?

500

Level 3 of Maslow's Hierarchy of Needs.

What are social needs and affection?