Domains & Email
The social platform(s) that we will post to with the Social Media package.
What is Facebook?
The casetype for Officite CS to work on
What is Service - Professional Services?
The client's links for both the Officite and Dentrix portals
What is secure.officite.com and hub.dentrix.com?
This is the average turn around time given to clients for level 1 cases.
What is 3-5 business days?
This is how long a domain transfer takes
what is 7 days?
This is the number of forms included when a client purchases secure forms with Officite.
What is 5 forms or 15 pages, whichever comes first?
This is where you can find the SMB GUID in HS1's SF
What is the admin users quicklink? (under "Officite" or "Internet Brands")?
The name of our accessibility widget.
What is Userway?
The name of our CMS (Content Management System). Hint - we built it in-house.
What is October?
Where Hushmail passwords are store
What is 1 password?
The company that provides us our Reputation Tracker platform.
What is Chatmeter?
This is where you can find the web editor link.
What is the premium website entitlement?
This is the page layout for most internal pages in the editor, excluding Staff or Blog pages.
What is Fullwidth?
This is the website where HS1 clients can log into in order to update their credit card or view their invoices.
What is Epay?
The number of GBs of storage that come with Hushmail emails
What is 10 GB?
The products included in the digital presence essentials suite
What is a website, premium patient education, and reputation tracker?
Where you can find the client's account owner.
What is the Team tab?
This is how you can ensure only the user logging in has access to their email inbox through the portal
What is assigning the user as the owner?
This is what we fill out when a client expresses interest in a new product
What is an internal referral?
Complete list of all DNS records needed in order for our email to function.
What are MX record, CNAME record, SPF record, DKIM record, and DMARC record?
This is how many keywords are clients allowed with the SEO package
What is up to 20?
This is where you can find the details of a client who is currently being onboarded
What is Taskray projects?
This is where the SEO team or the client can add and edit the meta description and keywords
What is Page SEO?
The team that should handle a client looking to downgrade a Suite or bundle
What is the CSM team?