UPDATING
Updating a Provider file?
The provider would add new. a window would display where individual provider information is entered
Do I need an OH|ID to access the Provider Network Management (PNM) system?
All individual users of the Provider Network Management will need their own OH|ID account to log into the PNM system. You can create an OH|ID by going to
What is the difference between the Administrator role and the Agent role in the (PNM) system?
An Administrator is ultimately responsible for the provider. The Administrator signs the provider agreement on the initial new enrollment application and is held accountable to anything that’s being included in the provider application. An Agent can perform specific duties or actions on behalf of the provider and can be granted access by the Administrator to access those screens in PNM.
I have numerous admins user IDs in MITS; how does that work with PNM?
A user with an Administrator role in PNM can be the Administrator for multiple providers (NPIs/Medicaid IDs). If linked correctly, an Administrator in PNM would be able to see all the providers they administer displayed on their dashboard in PNM.
OH|ID
A single account for users to access a variety of websites used by agencies throughout the State of Ohio.
Adding a provider
go to User Administration, ask the caller for the provider's NPI or Tax ID
after you input the information, click search
ask the provider to verify the medicaid ID to ensure you are linking the correct provider
once verified, select transfer ownership.
Input the ADMIN's User ID and upload test doc
Is my OH|ID replacing my Medicaid ID?
Your OH|ID will be used to login to PNM and replaces your existing MITS login. The OH|ID will allow you to login to a variety of different systems used by state agencies throughout the state.
Can more than one user have an Administrator role for a provider?
No, only one Administrator role is assigned per provider (NPI/Medicaid ID)
Will we receive a tracking number, like the Application Tracking Number (ATN) in MITS, to access and locate our application in PNM?
Each application in PNM is assigned a Registration ID (Reg ID) number when it is created in the system. The Registration ID is linked with the provider (NPI/Medicaid ID). Upon submitting an update or revalidation, the system generates an additional “Application ID” for internal tracking purposes that falls under the same Registration ID for the provider.
NPI
– National Provider Identifier A unique identification number for covered health care providers
Switch Providers
When I create an OH|ID, is this where I indicate that I am an Administrator/Agent?
No, creating an OH|ID is just creating that username and password on the InnovateOhio Platform. This login is not unique to PNM and can be used for a variety of state agency systems.
Can an Administrator role manage more than one provider?
Yes, a user with an Administrator role can be an Administrator for multiple providers. Each of the providers that the user administers will appear on their homepage/dashboard in PNM.
How many days does a provider have to complete a new enrollment application before it expires?
10 calendar days.
PNM
– Provider Services Management A web poral used by providers to access information and complete processes for the Ohio Department of Developmental Disabilities.
Updating provider information
Provider Management Home page expand the enrollment actions to see the link to initiate the process
Should I create an OH|ID for my office or organization?
An OH|ID should be created and used by individual users. Each individual user of PNM should have their own unique OH|ID account. Because an office or organization is an entity and not an individual person, it should not have an OH|ID.
Can I be an Administrator for one provider (NPI/Medicaid ID) and an Agent for a different provider?
Yes, your individual user account could have the role of an Administrator for a certain provider or several providers and have an Agent role for others
How can I obtain the Medicaid ID number for a provider?
If you are the Administrator or Agent for the provider, the Medicaid ID will appear under the “Medicaid ID” column heading on your homepage/dashboard.
Reg ID
An identification number used to track applications in the PNM system.
When consumer need more then 6 providers linked
You can have Provider Admins send their provider assignment requests to the Provider : PNMSupport@medicaid.ohio.gov. Include the Provider Admin OH ID (numeric value), and for each registration NPI, Medicaid ID, Provider Name and last 4 of Tax ID.
Do I use my personal information when creating an OH|ID?
Yes, the OH|ID allows for access to a variety of state agency systems, some of which you may interact with on a personal level. Use your personal information (email, address, etc.) instead of any business details
What if we have five different NPIs that we provide services for, how is that handled?
You can have multiple NPIs linked to your own PNM (OH|ID) login. Both Administrations and Agents have the ability to view multiple records in their dashboard in PNM.
How can I access an approval letter?
An approval letter can be obtained by accessing “Provider Correspondence” in PNM. It will be listed under “Enrollment Correspondence”. Once you locate the correspondence, click the hyperlink to open a window with the approval letter. You can also print from the “Provider Correspondence” page.
PSM
Provider Services Management A web poral used by providers to access information and complete processes for the Ohio Department of Developmental Disabilities