R.T.E.
Notification Types
General Questions
100

The three Remote Ticket Entry Programs available through OHIO811

What is iDig, eDig and Ticket Updater

100

The notification type that is still a 48 - hour wait period but lets the affected utilities know that a situation has occurred that may not permit you to wait the required amount of time

What is an Emergency Notification

100

A document provided by OHIO811 that assists in an excavator ensuring they have all required information prior to contacting for locates?

What is a Locate Work Order

200

iDig is specifically designed for use by who within the excavation industry

What is a professional excavator 

200

This notification allows a member utility owner to provide drawings in response to the notification

What is a Design Notification

200

The office staff have called in a notification for your crew.  What additional contact information is needed in the case a utility or contract locator have questions specific to the job site. 

What is an onsite point of contact.  

300

The OHIO811 mobile app feature that gives you the ability to update your notification

What is Ticket Updater 
300

The notification that sets up a planning meeting for the excavator and all involved member utility organizations in advance of actual excavation taking place

What is a large/complex project notification 

300

This notification type is utilized when you have waited the required 48 hours, not including weekends or legal holidays, and one or more utilities have not responded.

What is a Repeat

400

The remote ticket entry system that is geared towards home owners and/or single point addresses 

What is eDig

400

When utilizing a large/complex project, the mandatory wait time is all based on __________?

What is a "mutually agreed upon locate schedule"

400

This type of notification requires an additional 48 hours and is typically generated due to locate marks being faded or destroyed.

What is an Update

500

iDig offers a unique feature for excavators when planning their work that allows inputting the notification without it going live

What is the Suspend feature

500

The three primary types of notifications generated through OHIO811

What are a Routine notice, a Design notice and a Complex/Large Project notice

500

This organization is here to assist an excavator in notifying the utility companies of their intent to excavate, as outlined in ORC 3781.271 

What is OHIO811