I NEED IT COVERED!
What does it mean?
IN DENIAL
ELIGIBILTY
100

Cleanings are covered only for people under 18? True or False?

False, Cleanings are covered for all OHP patients.

100

What does OHP stand for?

Oregon Health Plan

100

What is the term used for a denial for an OHP patient?

A. NCAA

B. NAACP

C. NOABD

D. ABD


C. NOABD

100
What CCOs are currently contracted with Willamette Dental?
Health Share, Columbia Pacific, & IHN


200

Prosthetics eaten by small dogs are automatically covered. True or False?

False, only covered if eaten by a dog over 100 pounds.


False, the patient should schedule an appointment with a provider to go over treatment options. 

200

What does DCO stand for?

Dental Care Organization

200
Who under OHP has denial/appeal rights?

EVERYONE

200
What CCOs are we currently open to?

Columbia Pacific

300

Partial dentures can be replaced every 7 years if dentally necessary. True or False?

False, Partials can be replaced every 5 years if dentally necessary. 

300

What does CCO stand for?

Coordinated Care Organization 

300

What is completed by the office whenever a patient pays for a service not covered by OHP?

OHP Waiver 

300

If a patient with Apple Care offers you $100, can you make an exception to have them assigned to Willamette Dental? 

Only if they make it $200. 


No, we do not accept Apple Care.

400

What is the frequency limitation for complete dentures?

Complete dentures can be replaced every 10 years if dentally necessary. 

400

What does IHN stand for? 

interCommunity Health Network

400

Denial (NOABD) letters are written on CCO letterheads. True or False?

True

400

Name one portal website that allows Reps to find a patients' Member ID number?

MMIS

PH Tech 

Onehealthport

500

Who would have coverage for Orthodontia under OHP? 

Covered only for clients under 21 years old, with medical diagnosis of craniofacial anomalies resulting in significant malocclusion (i.e. cleft palate or cleft 

palate with cleft lip) or with handicapping malocclusion that requires orthodontia. Pre-approval required with documentation. 

500

What does OHP "Open Card" mean?

The patient has active OHP coverage and has not been assigned to a Dental Care Organization.

500

If a patient is notified a service is not covered but does not want to move forward with the service at this time, is an NOABD necessary? 

Yes, anytime an active OHP patient is notified by a provider a service is not covered, they should be sent a denial letter. The only exception would be if the patient moves forward with an alternative covered service. 

500

A patient does not have an Accountable Care Plan and has OHP not currently assigned but is having a dental emergency. Should we schedule the patient?

No, we should not schedule the patient if the patient is not showing assignment to Willamette Dental.