BAD DEBT
ATTORNEY PLACEMENT
PROCESS FLOW
RESPONSIBLE PARTY AND INSURANCES
100

This is the denial term used by secondary payers when the primary payer's payment meets or exceeds the amount that the secondary payer would have paid if they had been primary

What is "Max Allowed"?

100

This is the balance necessary to move forward with Attorney Placement...

What is "$5,000"

100

This is the first step we would make if we received an underpayment that matches the previous years rate for an insurance. 

What is contacting the payer and requesting a reprocessing? 

100

This type of coverage, which typically exhausts benefits during a patient's acute treatment, must always be billed as primary if are a responsible party on an encounter. 

What is auto insurance? 

200

These are the types of plans that do not qualify for Medicare Cost Reporting.

What are "Medicare Advantage Plans"?

200

This is the Coded comment category used for an Attorney Placement request.

What is Attorney? 

200

This is the next step we would take if a payer denies due to missing CMG correctly as our claim was billed without CMG added. 

What is to request a rebill with CMG added? 

200

This state funded payer which is reviewed by a BSO specialty team, may appear as primary or secondary, but must always be the payer of last resort. 

What is Medicaid? 

300

This T-Code is used if a patient is QMB and does not have a secondary insurance to cover the assigned patient responsibility...

What is "W77X"?

300

This is the main reason or basis we use for requesting an attorney placement? 

What is the root cause? 

300

If a reprocessing or corrected claim has been completed but the payer is still denying, although incorrectly, this higher level review would be our next step. 

What is an appeal? 

300

This UFC would be selected for level 2 if the primary RP insurance requires an updated form from the patient before they can complete processing of our claim. 

What is TPL? 

400

These types of accounts, regardless of the primary payer, do not qualify for cost reporting...

Outpatient 

400

This Level 3 UFC is used when placing an Attorney Placement Request.

What is ATPN? 

400

If we have exhausted our appeal attempts but we do not wish to move with a write-off, this is our only other option for claim reconciliation. 

What is attorney placement? 

400

This type of Responsible Party (RP) is a secondary plan type and should be selected when the balance that remains is patient responsibility as assigned by the primary. 

What is a Medicare supplement plan? 

500

This T-code is used if a patient has a Medicare Advantage plan and secondary commercial plan denies the patient responsibility due to max allowed.

What is W774 T-Code? 

500

This is the estimated attorney fee for an account with a balance of $37,000 when we have exhausted all appeal efforts and the insurance is upholding a decision that they have paid per contract. 


What is $7,400?

500

If an insurance denies our claim as non-covered due to having termed prior to our dates of service, this would be our next step in our review.  

What is a review of eligibility? 

500

When we have three incidents of the exact issues with the same insurance we may escalate the account as possibly part of this trend.  

What is a Known Payer Issue?