IOLA
What does OLA stand for?
Online Accounts Vertical.
Who uses Tax Pro?
Who uses Tax Pro?
What does BTA stand for?
Business Tax Account.
What day of the week does Christmas Day fall on in 2021?
Saturday
Cindy Lou Who is from this Christmas movie.
The Grinch
Finish the phrase: Jingle ____
Bells
Name one thing a taxpayer can do in Online Account.
View balance, make payments, see notices, transcripts.
Main purpose?
Access client tax data securely.
What is another name for Santa Claus?
Saint Nicholas or St. Nick
This cartoon character brings a tiny, little tree to his friends to decorate.
Charlie Brown
Finish the phrase: North _____
Pole
Common reason user cannot access OLA?
Identity verification issues.
Credential requirement?
Identity + authorization.
What is your favorite part about Christmas?
Free points
This animated film is about a train that carries children to the North Pole.
The Polar Express
How do you say Merry Christmas in Spanish?
What is Feliz Navidad?
One benefit of OLA?
Self-service access.
Needed before accessing client data?
Proper authorization (POA).
This beverage company has been making commercials starring Santa Claus since the 1930's
Coca Cola
This movie shows a young boy who is left behind when his family goes on vacation.
Home Alone
Where does the Grinch live?
Mount Crumpit
Cave
What if identity can't be verified?
Use backup/assisted verification.
Why tightly controlled?
Protect taxpayer data.
What is the name of Elsa's sister in Frozen?
Anna
This character loves syrup so much he puts it on his spaghetti.
Buddy the Elf
What did thee other reindeer NOT let Rudolph do because of his shiny red nose?
Join in any the reindeer games