Employment Skills
Human Relations
Communications
Financial Information
Records Management
100
Promotions or job changes that offer increased responsibility and salary increases
What is career advancement
100
Space within a person's home that is organized for the efficient performance of office tasks
What is home office
100
A business document used to communicate with an individual or a group outside an organization
What is letter
100
A business form used to record details affecting payments made to an individual employee
What is employee earnings record
100
The process of storing office records in an orderly manner within an organized system
What is filing
200
Standard form provided by employer to assess basic skill level and educational background of applicant
What is employment application form
200
A personal evaluation of one's strengths and weaknesses
What is self-assessment
200
Communication that does not use words, including various movements of the total body such as facial expressions, gestures of hands and arms, and posture
What is nonverbal communication
200
A fee paid to an employee, usually based on a percentage of the value of what the employee sells or processes
What is commission
200
A kind of numeric filing in which the last two or three digits of each record number serve as the primary division under which a record is filed
What is terminal-digit filing
300
An equivalent to a payment over and above the basic wage paid by an employer (i.e., paid holiday, pension contribution, insurance, etc.)
What are fringe benefits
300
Cooperation among members of a group
What is teamwork
300
A presentation of organized information that will be used by the reader for a specific purpose
What is a report
300
A bank account from which payments can be ordered by a depositor
What is checking account
300
Records arranged by topic
What is subject filing
400
A letter to accompany resume that professionally introduces an applicant to decision makers and briefly explains why this applicant warrants an interview; a "cover letter"
What is letter of application
400
Failure to follow orders or instruction; refusal to do what is commanded
What is insubordination
400
A streamlined business document used to communicate with an individual or a group within an organization
What is a memo
400
The placement of cash (coins, bills, checks) into a checking account
What is deposit
400
A set of procedures used to organize, store, retrieve, remove, and dispose of paper records
What is manual records management
500
Aims or plans for the next three to five years
What are long-term goals
500
An establishment defined by its ability to accomplish business activities in a temporary environment
What is mobile office
500
Checking a document carefully for errors or ommissions
What is proofreading
500
The total earnings paid to an employee after payroll taxes and other deductions are withheld
What is net pay
500
Filing records according to geographic location
What is geographic filing