Specifications
Service
Potpourri
Error Codes
I REALLY NEED A 5th Category
100

What is the range of wavelengths that can be used with the Omni   

755-1070 nm (handpiece depending)

100

How do you get to the service mode menu 

Home screen go to Global

settings/info/software

in the software screen from the settings menu long press Software for 6-8 seconds.

100

How many handpieces will we be offering 

we will be offering 5 handpieces at launch. (most sites will not purchase all 5 handpieces, please check edhr and configuration to confirm handpieces that were shipped)

100

2501, 2502, 2503

These are flow errors 

Problem with flow sensor, wrong signal (electrical problem) or

pump broken, cooling unit blocked, air bubbles, etc... 

Most commonly this is fixed by adding coolant and purging air bubbles from the system.

other things to check is if it happening on both ports? is it specific to one handpiece or port?

100

When was Sciton founded?

1997

200

What is the optimal room temperature range for operation.

59° - 86°

200

service mode pin?

3641

200

please describe the filling process 

Filling procedure:

• Switch OFF the unit.

• Connect the free end of the blue tube into the filling bottle 

• Fill the bottle of the filling set up to about two-thirds with coolant

(BC4)

• At the rear side you will find the filling and venting port

• Have one extra empty bottle available for collecting the out

flowing coolant. Connect the transparent tube to the ventilation port and

put it into that extra empty bottle.

• Connect the CPC-connector from the blue tube to the filling

port at the unit by pushing it until it snaps in.

• Open the red cap of the bottle to start the filling process.

• The coolant must be carefully filled until no more air bubbles

come back out of the venting port, but coolant only.

• Disconnect the blue tube from the device by unlocking the CPCconnector

(= press the quick release).

• Switch ON the unit to check whether the message to refill the

coolant is still displayed.

• If it is no longer displayed, the process is complete.

200

601

the remote interlock is not connected 
200
Where did G $ live before California? (canada doesn't count)

D.C.

300

What are the ways to fire?

at launch the only way to fire will be with the wired foot pedal, as there are no triggers on the handpieces, and the wireless foot pedal will not be available at launch

300

please describe the 3 step power up process 

breaker switch key switch push button

estop will light up red first then the screen 

300

how many handpieces can be hooked up at once?

2 different handpieces can be on the machine at the same time. (unit will error with 2 of the same 3037)

300

1850 

this is not a hard error. This msg is more of a warning, it calls out that it has been 365 days since the last time the unit was serviced. 


Maintenance information can be found in the service mode -> General


Enter again the service software -> General -> Std Ini.

-

Press ‘Activate’ in the ‘Maintenance Information’ section.

The ‘remaining time’ will be ‘365 day(s)’.

-> Std Ini Screen.

Maintenance information will be displayed in user screen after the period setup in this section.



300

Are you Buzz Light year?

I love your movies...

400

What is a good way to test to see if the handpiece is firing?

the flash's of the handpiece are invisible and cannot be seen by the naked eye. if the user is doubting there is no energy being passed, you can have them look through their cell phone camera and test fire down and away and see if you can see the flashes on the camera app.

400

what can be used for coolant?

Only use coolant BC4 for filling!

BC4 is a ready to use liquid and must NOT be mixed with other fluids.

NO WATER

400

What operating system do it use?

Windows CE (WinCE)

400

Error codes in 70's (70-79)

RTC errors 

CMOS battery

400

What was the name of the company before Sciton?

Phantom

500

how must the unit be transported. 

unit must be transported standing up due to refrigerant used in cooling system. If unit is tipped over to laid on its side, it has to be turned right side up and left to settle for 12 hours or more   

500

there is a lot of information that can be obtained in the service menu, but what 2 handpiece diagnostic information is located in the "laser menu"

the flow rates and TEC (cooling) information can be tested and obtained from this screen. This information is very helpful with troubleshooting with a field engineer.

500

What are the 2 treatment types that can be performed with the Omni? (handpiece depending)

Hair Removal as well as Vascular 
500

2513

LOW COOLANT

500

Who is Wu-Tang for?

The Children.