OMPD
LA 101
Protocols & butterflies
100

This person is the Language Access Liaison for OMPD.

Who is LeAnn?

100

This citywide online resource includes interpreter/translation data, reports, and LA documentation that OMPD contributes to quarterly.

What is the City’s Language Access Hub?

100

This amount of time is required to schedule an interpreter for any planned meeting, regardless of whether it’s an OV or a follow‑up meeting outside the OV calendar.

What are two weeks?

200

These core OMPD documents are translated into Spanish under the Language Access Plan.

What are the OMPD application, application instructions, and CST resource guides?

200

This city service is responsible for all ASL/CART interpreter scheduling for OMPD OVs.

What is the City’s Deaf and Hard of Hearing Services team?

200

OMPD's language line number 

What is (720) 640-7926? 

300

You are scheduling a follow‑up meeting with a client that is not on the OV calendar. Before submitting the interpreter request, they must use this service to confirm an acceptable meeting time.

What is the Language Line?

300

Unlike spoken‑language interpreters, ASL/CART providers can also be scheduled for this type of requirement at no cost to clients.

What are court‑ordered classes or probation requirements? 

300

Requests for written translation into languages other than Spanish must be directed to these two people.

Who are Anahi and Yareli?

400

These two team members maintain a report that tracks language data from all OMPD applications.

Who are Laura and Jaynie? 

400

This specific document establishes a citywide requirement that communication with Limited English Proficient residents must be effective and equitable.


What is Executive Order 150?

400

If a scheduled OV is delayed, this is the maximum window before the interpreter may be released.

What is 15 minutes? 

500

Interpreter requests must be emailed to this inbox, which provides coverage even when the primary scheduler is out of office.

What is ompd-interpreters@denvergov.org?

500

This city agency oversees the Language Access program established under Executive Order 150 to ensure equitable communication with limited English proficient (LEP) residents.

What is HRCP (Human Rights & Community Partnerships)?

500

For meetings not on the OV calendar, this service must be used to determine a mutually available time with the client before submitting an interpreter request.

What is the Language Line?