True or False
All Final Mile applications must be flipped to the Final Mile Team (Sarah).
FALSE. Only Final Mile DIS must be flipped to the Final Mile team (Sarah)
Videos only good for 30 days
Hazmat and Hazmat Security Plan
Experience minimums
What are... 3 months in the last 6 months, 6 months in the last 12 months, and 12 months in the last 5 years?
Timeframe travel is requested
When is... on the initial call?
Even if the applicant is going on a local job or the travel mode is POV - should show as requested on the call back page
Time frame to inform the Account Manager (AM) about a schedule change
When is... Within 24-48 hours of the original show date
We sent an applicant in for a physical. The applicant received a new Medical Card that expires in 30 days. We cannot allow the driver to show without having at least 60 days on the Medical Card.
FALSE. If we sent the applicant in for a physical, the date of the new expiration does not matter.
Number of days from term date that makes an applicant eligible for rehire only videos
What is 90 days?
Protocol when placing an applicant in management review
What is... place applicant in management review on CDRAP with details as to why and under the correct code, send to a manager, and keep the conversation flowing and/or continue with the application while waiting on a manager? NEVER put the applicant on hold!
Time frame when travel is ordered
When is... 4 days before show date?
Securing the VR
When is on the first initial call?
If we send the applicant for a physical, they must update their Medical Certificate with the DMV prior to show. The applicant must also provide proof it was completed.
TRUE. The proof must be saved in Teams and sent to safety along with the MC and CDL. In the body of the email to safety, please note that we sent the applicant for the physical.
Driver says he completed all of the videos but they're showing up again
What is... Check the lesson history to verify applicant did complete all required videos. Bring this problem to your manager to evaluate. Sentix has been glitching lately, so they'll have to investigate it.
Max time allowed for non-moving suspension in the last 3 years
What is... 24 months?
Mileage from residence to on-boarding location for plane ticket approval
What is... at least 700 miles unless approved by the Hiring Manager?
Requesting SMR (receipt for updated MC with DMV)
What is... always requesting the applicant to provide a receipt or form of proof that they updated their new MC with the DMV regardless of when they are scheduled.
TRUE. It's our safety net and the team will have access if you're unavailable.
Initiation of creation for LMS
What is... The VR?
Max time allowed for moving suspension in the last 3 years
What is... 90 days?
Protocol when an applicant gets rescheduled
FALSE. DOT drug screens are good for 30 days from collection date.
Steps taken when an applicant changes positions
What are confirming the division, region, job title, group ID, and verifying it's active in Sentix?
Review for a railroad violation that's outside 12 months
When is... if the applicant is scheduled for an Intermodal job?
Protocol when it's been over an hour since travel was ordered, and the bus ticket confirmation hasn't come in
What is... Check the Travel Comments box for notes and reorder accordingly
What is... Not checking off the box in salesforce that you received the drug test results until the driver has filled out the safety sensitive docs and they have been approved and sent to FileNet by Compliance. Also, it should be documented in the call back notes that the safety sensitive docs were approved.