Conduct/IRs
On-Call Procedures
On-Call Procedures 2
Student Support
Who do we call?
100

How do you retrieve a student's name to include in an incident report?

Student ID, Room number, Name (and check on eRez), Student ID

100

What time does your first round start?

8pm

100

How many on-call rounds are completed on weeknights? (Sun-Thurs)

Two rounds

100

Do PSLs need to be in third person?

No, they can be written in first person.

100

If a student is having a medical emergency?

Campus Security

200

What needs to be capitalized in an Incident Report?

Last names

200

When a Don has an on-call shift, what time does that shift take place?

8pm to 7am

200

Where do you go to pick up the on-call bag?

Jean Royce Hall Front Desk

200

Who receives the peer support logs when it has been submitted?

The Residence Support Coordinator 

200

Spotting hate graffiti on a bulletin board during a building round?

RLC On-Call

300

Do we give verbal warnings for noise?

No, everything needs to be documented in an incident report.  

300

What time does your second round start?

11pm

300

How many rounds are completed on weekends? (Fri-Sat)

Three rounds!

300

If a RLC asks you to follow up with a student, how would you document the situation?

PSL!

300

A student who is having thoughts of suicide?

RLC On-Call

400

How many points put a student on probation?

Three

400

When you get a call on the on-call phone, what is the first thing you say?

Hi this is ________, Don on-call for (building).

400

What time does the front desk call the on-call phone for a check in?

8pm
400

An uncontrollable crowd/party?

Campus Security

500

Can you include jargon in an incident report?

No, jargon needs to be avoided. 

500

What time does the weekend (Fri-Sat only) 3rd round start?

1am

500

Where do you log an on-call log?

eRez

500

When you spot a broken window/broken glass?

The front desk!