WORK ETHIC
To overcome a client’s objection, ______.
Response: reword the objection in a way that addresses the client’s need
If you wanted to “give yourself a raise,” the BEST way to do so would be to ______.
Correct answer: spend less money
Chair or booth rental might be perfect for individuals who ______.
Response: wish to take a stepping-stone approach to business ownership
What is the best way to record your tips and additional income?
Keep a daily log.
if you see trash overfilled
THROW IT AWAY
Being a person who always sees the glass as half full is one important way to be ______.
Response: positive
Which of the following is MOST dependent on a loyal client base?
Response: increasing service prices
Why is being paid an hourly rate usually the best way for new beauty professionals to start out?
Response: New beauty professionals rarely have an established clientele.
How does the U.S. Internal Revenue Service (IRS) categorize independent contractors and booth renters?
Response: as self-employed workers
What character trait will help you go far in any career?
initiative
Which of the following must always be your first concern as a beauty industry professional?
Response: providing good-quality service
what two types of goals should you conquer for your career?
short term and long term
In order to meet your clients’ needs, you must do all EXCEPT which of the following?
Response: Put yourself first.
any job that pays you more than 600 dollars what form should be filed
1099-misc
if a client comes in for one service and you give her 3 services instead
ticket upselling and upgrading
In the beauty and wellness industry, the first step in selling is to sell ______.
Response: yourself
Which of the following should you AVOID in order to become a good team player?
Response: negativity
Which of the following is MOST likely to increase a beauty professional’s chances of quickly building a solid and loyal clientele?
Response: Employ advanced marketing and publicity strategies.
The document that outlines the duties and responsibilities of a particular position is known as a(n) _____
job description
As you become more and more experienced, you should see a reduction in the ______.
Response: amount of time it takes you to perform services
when dealing with a client who is upset how should you handle the situation?
diffuse and calmly ask what the concern is to make the experience a positive enjoyable one
Your first job in this industry will also likely be your ______ job.
Response: most difficult
Chair or booth rental might be perfect for individuals who ______.
Response: wish to take a stepping-stone approach to business ownership
what type of form should a client sign to protect you from any liabilty?
consent and release form
TRUE OR FALSE
TRUE