Company - Onaroll
How did the name Onaroll come to be?
Pete's wife thought of it
Name 5 POS Systems
Brink
NCR Aloha
PWR
QSR Soft
Toast
Live IQ
JDA/Radiant
Micros
Revel
Square
SpotOn
I already incentivize my team. We do this internally.
So honestly, most owners who love Onaroll already have rewards programs in place, but the whole beauty of Onaroll is that it’s taking all of that work off your hands because everything is automated. Not to mention that it’s much more effective than other rewards programs because it’s gamified. The fact that encourages engagement through daily goals and recognition pushes the needle forward day in and day out.
Love to hear that. Most of our customers do as well. Again we didn’t create gamification - what we did is add technlogy to it and found a way to engage with every single team member all while motivating them with no work on your end.
What are 3 ways to prospect?
Salesforce
FDD
What system do we use to email the deck to prospects?
Docsend
Who are Onaroll's investors
Bessemer, Collaborative fund, founders fun, coatue management, lux capital, Google's Venture arm, and angel investors
How do we ingest data?
Explain what we need from customers?
1) We already have a built out integration (ie: datapass, wizardline)
2) Login - where we have access to export the related reports for goals in CSV or Excel
3) Automated emails with CSV or Excel
Do points expire?
Points to do expire as long as they are employeed by you. Onaroll is a benefit for working at your organization, so if they are no longer employed by you they loose access to their points.
Additionally, you would not want to pay for a redemption 3 months after an employee left.
Whats important when prospecting?
Hustling
What is the regular credit card processing fee?
What is unique about Domino's if the franchisee is using a specific system?
8.75%
If they use wizardline there is a 2.5% of the invoice passed down from Wizardline.
What year was Onaroll Founded
Summer 2019
Where can the Onaroll team find information on systems and integrations?
The integrations notion page
I only want to start with 1 location
We require a minimum of 100 employees. It's important that you have enough data to be able to project accordingly for the rest of your organization as stores perform differently
Who are decision makers for QSR?
COO, CEO, Owner, Franchisee, Director of Operations, Vp of Ops
Whats the best way to be successful here?
So many answers! No wrong answer
Be Scrappy
Work Harder than anyone else on the team
Ask Questions
Always look to learn, optimize and improve
What life stage inspired Pete to create Onaroll, and share that story
While I was at Starbucks building the "moonshot" innovation group for the CEO Kevin Johnson, I was completely inspired by how the company celebrates and rewards employees - especially baristas. Every decision at the company starts with a question: "how will this impact our front lines?"
I, too, became obsessed with the employee experience - and this massive opportunity to reduce turnover by celebrating the folks who are the engine of the American economy - so I left Starbucks, bottled up the mentality of celebration as well as some of the tactics, to create Onaroll - where we celebrate and reward employees.
Who on the CS team should you ping if you have any integrations questions and what channel?
Stephanie, and the integrations channel
I need corporate approval
We work with brands ranging from McDonalds to Culvers to Wendy’s and I can assure you that similar to all of them, since you are simply motivating and rewarding your own employees, there is no corporate approval needed as we’ve confirmed with dozens of brands and every time it’s the same answer...so you are good to celebrate your team”
Gotcha, so it’s actually a very common thought. Because this is relating to your specific employees only at your stores - you don’t need corporate approval. Again, we work with brands from McDonald’s, Wendy’s, Popeyes and as I’m sure you know they are all very strict.So you can definitely motivate your team with Onaroll.
What will give you a higher likelyhood of booking a meeting... calling, emailing, linkedin, or text?
Calling
We didn't budget for this
Of course, it’s tough to budget for something you didn’t know existed...but I hear you and we get that frequently,
Core-Value Celebration Channel - What is it and When should you use it?
Celebrate your fellow Onarollers and give them a public shoutout for displayed a company core value
Name the following brands POS system
McDonald's
Subway
Domino's
Jersey Mikes
Little Caesars
McDonald's - QsrSoft via data pass. and Altametrics which flows to qsr soft
Subway - live iq and crunch time (logins)
Dominos - PWR, Pulse (scheduling) (login, pulse you set up an automated email). Wizardline is a cloud provider -- we have an integration
Jersey Mikes - Positouch
Little Caesars - Caesar vision, ultametrics
How do rewards affect taxes?
We do not provide tax advice. However, typically the redemption remains under the $600 threshold. Some of our customers we provide reports to monthly/quarterly on total $’s redeemed by each employee.
“Re tax implications — this has come up a few times but ultimately has been a non-issue. We're obviously not tax advisors, but our customers who have investigated this topic and relay to us that the total value of Onaroll Perks qualify as a fringe benefit and therefore do not have tax implications.
Why is prospecting so important?
Without food on the table, we can't sell.
What does Brandon do?
He is our Magician - waves his RevOps wand and manages SF, lead distribution, tools, workflows and helps our team stay efficient.
Always open to questions, ideas, feedback