Name that Guide Section
Where can you locate the IT4U support, request and inquiry phone number?
Important General Information
What does SDOH stand for?
Social Determinants of Health
What year was Humana Healthy Horizons launched?
2020 Launched the new Medicaid brand
What is Humana's intranet page called?
The Humana Hi Page or go/Hi
Who would you call for an issue with your VPN?
IT4U, IT Service Desk, or IT is the group to contact! The IT Service Desk can be reached at 888-224-2700. SAVE THIS NUMBER!
In order to send an invite or email in Outlook, name the icon you click on that prompts the pop up window?
What is "New Email" or "New Event" "New Appointment" if for personal use.
Where can you find resources from Lorrie Green around Safety and security, such as Programs & Policies, Lone Worker Safety and much more!
Thursday, Humana's Safety & Security
Which type of SDOH do Seniors have a higher risk of and can be identified as a disconnection from others?
Social Isolation/Loneliness
Who is Humana's CEO?
Jim Rechtin
What is Medicaid's "one-stop shop"?
go/Medicaid
Who would you call if you have a specific question related to your Benefits?
Accolade is the place to call at 1-844-467-3579. Don’t forget, you can also head to go/wellbeing to learn more!
What does "CC" and "BCC" stand for?
What is "Carbon Copy" and "Blind Carbon Copy"
Bonus: Did you know that CC shows who has been carbon copied on an email or invite but BCC does not show the attendees.
Where can you locate the full Tuesday- Friday daily agenda/schedule?
Welcome & Onboarding Agenda
Name 3 factors of SDOH that influence Member well-being?
Some factors of social determinants of health can include cultural influences, language barriers, access to reliable income/jobs, social support, access to medical care, racism and discrimination, environment and safety, food insecurity, mental and behavioral health, literacy level, transportation barriers, access to education.
What are Humana’s values?
Caring, Curious, and Committed
Where can you find your assigned trainings and register for other courses?
go/hlc go/learningcenter go/lms
Who would you call if you have a question about a policy here at Humana?
HR4U or HR is the group to contact. You can find information at go/HR4U, go/ASC, or call them at 1-888-431-4748 about any policy.
Once you have selected "New Invite" what do click on next in order to add a Zoom Meeting link?
What is "Add a Zoom Meeting"
Where can you watch a guided video on entering your time into workday?
Business Systems Resources, Workday Resources, "Workday Hourly Time Entry Video"
Which Members are impacted by SDOH?
ALL Members are impacted by SDOH in some way.
What are the 3 Health First components?
Healthy Teammates, Healthy Company, and Healthy Customers
Where would you go to request PTO?
go/Workday or go/WD or go/W
Who would you call for questions related to your 401k?
Charles Schwab is the place to go! You can get there at workplace.schwab.com or call them at 1-800-724-7526
What can you type in the subject line of an email to send it securely?
What is "HUMCRYPT"
The Humana Associate Benefits Overview section provides a link to resource document for employee benefit eligibility, how to enroll, important terms, benefit contact information such as phone numbers and much much more! Name that document?
2025 Traditional Benefits Guide
How many people in the US are affected by Food Insecurity?
One in ten people.
Who is our current Medicaid President?
John Barger
What Humana site houses Humana policies?
go/ASC- Associate Support Center OR go/HR4U
Who can you call if you're seeking support for your mental, financial, physical, or social well-being?
The Employee Assistance Program (EAP) provided ComPsych and Guidance Resources is the place to go! You can contact EAP online at go/EAP or guidanceresources.com, or call 24/7 at 1-888-327-4432.
In the Zoom Meeting information section what will be automatically added to the Outlook meeting invitation?
What is "Link", "ID", and "Passcode"