Authorized Representatives
SDS Outreach Team
Statistics
Certifications
Anything Goes
100

Who determines the difference between the different types of authorized representatives?

These are determined by the court system through a legal court order.

100

Which team reviews budgets with the CCS's?

The budget review team

100

Did Onboarding clear more or less than 200 packets in September?

More - The team's total came out to 293 sent to Clearance!

100

Do support brokers need to have a CPR/FA certification?

No - As of 10/6/25 DDA has removed the requirement for Support Brokers to be required to have CPR/FA certification(s)

100

Who is the DDA's Statewide Coordinator of Self-Directed Services 

Kristina Culbreth

200

Where are some of the locations that guardianship paperwork can be found?

Locations can include:

- OneDrive/Sharepoint

- FMSE

200

Which team handles vendor documentation?

AP (Accounts Payable)

200

Have we processed more or less than 500 separations YTD in 2025?

More - We have processed 616 separations as of 10/3/2025.

200

Who is a great resource for CPR/First Aid certifications that we have not received before?

Your Training team!

200

Do all Transitioning Youth require a CPS background check?

No - A CPS background check is only required for the employees of employers who are under the age of 18. Transitioning Youth can apply to employers who are ages 14 through 21.

300

Is someone who is not a family member eligible to be a guardian or authorized representative?

Yes

300

Which team handles general questions that can be in relation to all other departments within the outreach team?

Stakeholder Relations

300

Which of these ranges would best align with the total number of background checks we've received in 2025 where hits were received?

A: 1-50

B: 51-100

C: 101-150

D: 151-200

B - We have received 71 as of 10/3/2025

300

Is an EMT certification able to be accepted in lieu of a CPR and/or First Aid certification?

Yes - As of the 10/6 updated SDS Manual EMT certifications are now able to be accepted in lieu of a standard CPR and First Aid certification.

300

Who is the director of Stakeholder Relations?

Peter Koch

400

If there are co-guardians listed, do both need to sign?

Maybe - If the paperwork indicates that there are two co-guardians who are required to sign paperwork then both need to sign on behalf of the participant. If it is not indicated that both need to sign, then one may sign or the other but both would not need to sign.

400

Which department inputs budgets into BIT?

Financial Reporting

400

Did we have more or less kickbacks in September when compared to August?

More - In September we received 61 kickbacks where in August we received 53.

400

At what date did DDA require all employees to complete certifications with an in-person component?

This became a requirement as of 7/11/2023


Shout out to Ryan Winchell for this Q&A!

400

What is the difference between a CJIS background and a Paycom background?

A CJIS background check is for Maryland only while Paycom is national. In addition, we will need to run an OIG background check as well if accepting a CJIS background check.

500

When legal representative documentation is provided to Fello, who should this be provided to?

Karen Bradbury should be emailed at sdsparticipants@fello.org.

500

Which team handles participant employee onboarding?

The Dream Team!

500

In which month, between June through September, were the MOST clearances issued?

July - 376 clearances were issued!!

500

Besides the American Red Cross and the American Heart Association, what are 3 other agencies that we recommend as a starting point when looking for a class?

Local libraries, colleges, and fire departments.


Shout out to Joshua Weinstein for this Q&A!

500

What is the overall approval percentage for background with hits? (BEST GUESS)

55% (83% by teams, 66% by DDA)