What feature must be activated on the vehicle in order for Super Cruise to work?
Adaptive Cruise Control
What are the 4 steps to New Owner Onboarding?
Online Enrollment, Mobile App download/usage, My Rewards, & Blue Button Welcome Call
What are the steps to Preowned Onboarding?
Online Enrollment, Blue Button Welcome Call, Mobile App download/usage (Active Vehicle Status)
How many GM Rewards points does the customer receive at the time of purchase?
MSRP based (calculation)
What is OnStar Basics?
Standard for 8 years with vehicle purchase - includes Remote Commands, Built-In Voice Assist, Real Time Traffic and Nav & Automatic Crash Response
What is the max speed for Super Cruise?
85 mph
Are plans such as OnStar One, Super Cruise, & Remote Access transferrable to the 2nd owner of the vehicle?
Yes
What is required for dealer personnel to offer the GM Card to a customer?
Complete the required training. At that point, you are issued a QR code that is specific to you.
How long is the free trial with a vehicle equipped with Super Cruise?
3 years
What is the incentive for a submitted GM card application? What is the incentive if the customer is approved and accepts T&C?
$25 + $75 = $100
Does Super Cruise work while towing?
Yes - However, what feature is disabled?
What are the ways to expedite the onboarding process? i.e. avoid Welcome Call
CC in Mobile