Super Cruise
New Owner Onboarding
Preowned Deliveries
GM Rewards/GM Card
OnStar Plans/Standard Equipment
100

What feature must be activated on the vehicle in order for Super Cruise to work?

Adaptive Cruise Control

100

What are the 4 steps to New Owner Onboarding?

Online Enrollment, Mobile App download/usage, My Rewards, & Blue Button Welcome Call

100

What are the steps to Preowned Onboarding?

Online Enrollment, Blue Button Welcome Call, Mobile App download/usage (Active Vehicle Status)

100

How many GM Rewards points does the customer receive at the time of purchase?

MSRP based (calculation)

100

What is OnStar Basics?

Standard for 8 years with vehicle purchase - includes Remote Commands, Built-In Voice Assist, Real Time Traffic and Nav & Automatic Crash Response

200

What is the max speed for Super Cruise?

85 mph

200

Are plans such as OnStar One, Super Cruise, & Remote Access transferrable to the 2nd owner of the vehicle?

Yes

200

What is required for dealer personnel to offer the GM Card to a customer? 

Complete the required training.  At that point, you are issued a QR code that is specific to you.  

200

How long is the free trial with a vehicle equipped with Super Cruise?

3 years

300

What is the incentive for a submitted GM card application?  What is the incentive if the customer is approved and accepts T&C?

$25 + $75 = $100

400

Does Super Cruise work while towing?

Yes - However, what feature is disabled?

400

What are the ways to expedite the onboarding process? i.e. avoid Welcome Call

CC in Mobile