Consumer Rights
Types of Contracts
Consumer Protections
Financial Institutions
Financial Crimes
100

Nutrition Labels are an example of which consumer right?

Right to information

100

When would a contract NOT be valid?

If the activity is illegal

100

 _____ is the most important piece of information we need to protect?

Social Security Number

100

What financial institution would help you rent or buy a home? 

Realtor/Real Estate Broker

100

What is it called when we place money we make illegally into a bank?

Money Laundering

200

Asking for a refund is which consumer right?

Right to be heard

200

What type of contract is written and signed?

Expressed

200

______ is used to replace or repair defective items you purchased.

Warranty

200
Do commercial banks make profits from charging interest on loans?

Yes

200

If someone opens 3 credit cards in your name yet you never applied for a credit card, what financial crime are you a victim of?

Identity Theft

300

Selling a swiss army knife to a toddler would be a violation of which consumer right?

Right to Safety

300

Ordering food at a restaurant is considered which type of contract?

Implied

300

Which type of insurance covers workman's compensation?

Business 

300

How do mortgage loan companies make their money?

Interest on loans

300

Who do we report Identity theft to?

Fraud dept. and the authorities. 

400
What is purchase satisfaction?

Buying something and being pleased with the product.

400

This contract involves one person agreeing to be paid for a service?

Unilateral 

400

What act or law protects us from debt collectors calling us multiple times or at specific times of the day?

Fair Debt Collections and Practices Act

400

Which 3 financial careers do NOT require a bachelor's degree?

Real Estate, Insurance, and Credit Councilor 

400
Identity theft is a federal offence true or false?

True

500

What should we do before filing a customer complaint?

Collect Documentation
500

This contract would be two parties agree on the exchange of services and or products?

Bilateral 

500

Customers having their shopping habits sold to other companies is a violation to what protection policy?

Customer Privacy
500

Are debt collectors allowed to contact your place of employment to collect a debt?

Yes

500

In 2008 the banks were running out of money because of defaulted loans. What did the government do in response?

Bailout