Show:
We are Phamily, Mahyar, Amy, Stephen and Me
Push It
I really really really wanna zig a zig a
Let's get premium, premium!
Tools, tools, tools
100

This OpenPhone founder proudly reps her Toronto Raptors.

Who is Daryna?

100

When iOS or Android don't have this enabled, no notifications can come through.

What are push notification permissions?

100

Talking on the phone to more than one party at once.

What is group calling?

100

A heat map of all your activities

What is analytics?

100

Eek! A bug report. 

What is Linear?

200
I'm on a boat, I'm on a boat, everybody look at me 'cause I'm standing on a boat.

Who is Scott?

200

When your line is off for the day, this feature causes calls to be sent straight to voicemail.

What is business hours?

200

When someone doesn't live in the US or Canada but I want a local number. 

What are international numbers?

200

You've reached the wrong teammate; here, let me connect you to someone else.

What is call transfer?

200

The place we handle all customer tickets.

What is Zendesk?

300
A jack-of-all-trades, who forwards us emails under the name DK?

Who is Tiffany?

300
When you have this enabled, calls will be sent to other agents. If no one is available, the call will go directly to voicemail. 

What is do-not-disturb? (Muting is also accepted)

300

When you send a message to hundreds of contacts at the same time.

What is bulk or mass messaging?

300

Press 5 to reach our voicemail. Press 6 for our hours and location.

What is Premium IVR?

300

While OpenPhone powers your 9-5, this carrier powers all our OpenPhone lines?

What is Twilio?

400

While Canadian at heart, this OpenPhone engineer calls Seattle her home.

Who is Trinity?

400

Press one for sales, press two for support, but hang up before pressing, and no ring notification is sent.

What is IVR?

400

When you're business line is off, but callers are prompted to a phone menu.

What is after-hours IVR?

400
The sending of call, message, and contact data automatically to be organized in another tool.

What is the HubSpot integration?

400
The single source of truth for all our documentation.

What is Notion?

500

Two cats and a baby.

Who is Jordan?

500

The only time it's acceptable to tell someone to log out and log in.

What are Firebase push notification issues?

500
When you can control when calls are sent to an external number or not.
What is conditional call forwarding?
500

Ring you first, then me, then him, then her, then him, then her, and so on.

What is Round Robin?

500

All marketing and customer emails are sent from this email automation provider.

What is Customer.io?