Show:
INTRO
PROFILE
RES
ARRIVALS
DEPARTURES
100
How are search fields identified in OPERA?
Yellow border
100
When creating a new profile, what information is automatically populated when you enter a zip code?
City and State
100
Which quick key starts a new reservation?
F7
100
From the Front Desk menu, which option allows you to view current guests at your property
In-House Guests
100
When a guest is checked out to Direct Bill, which of the following apply?
Charges are settled to Accounts Receivable
200
What function key(s) do you press for the House Status screen?
Shift + F3
200
How many profile types are contained within OPERA?
6
200
Rates highlighted in yellow on the Rate Query screen, indicate which of the following?
Multiple rates exist for the reservation dates
200
Select this function to check in a guest that does not have a reservation:
Walk In
200
Which of the following routes charges to a different folio window within the same reservation?
Window Routing
300
Which quick key iss sign you out of Opera?
F8
300
Which profile preferences will affect your room selection search?
Room Features and Floor Preferences
300
Which reservation option displays a log of updates to a reservation?
Changes
300
Which of the following does the Walk In function accomplish?
Creates a profile and reservation for the guest
300
True / False Open Folio allows you to check out a guest with a non-zero balance but does not allow additional posting to be made.
False
400
How is a mandatory field indicated within OPERA?
Bold Text
400
If you have multiple profiles for the same guest, which option would you use to combine the profiles into one?
Merge
400
What reservation feature prevents guests from charging items to their room, such as movies, phone calls, mini bar, etc?
No Post
400
From the Arrivals screen, which button should you select to check a guest in.
Reservation
400
Which settlement option would you select if a guest needs to check out early?
Early Departure
500
What function key(s) do you press to open the Room Plan?
Ctrl + F3
500
Which function would you select to see a summary of stay statistics for an individual profile?
Stats & Info
500
A rate that remains in effect for the entire stay of the guest is:
A fixed rate
500
Why will we not use Quick Check In?
It does not allow you to verify reservation information.
500
Which option will undo a Check Out in the event of a mistake?
Reinstate