Vocab
Spending on travel and leisure activities is considered to be and is often the first item cut from a tight budget.
Discretionary Spending
List the three types of communication?
Verbal, nonverbal and visual.
Growth, economic activity increases.
Expansion
List four things written communication should include
Use the right tone
Keep it simple
Stay on topic
Use active voice
A developer’s access to capital is based on expected return on investment.
Peak
What type of information is communicated to guests?
Giving directions, answering questions, solving problems and dealing with issues.
A performance measure used to evaluate the efficiency of an investment or to compare the efficiency of a number of different investments.
Return on investment
Why is it important to communicate with guests as clearly as possible?
Is important for customers to walk away without questions and to leave no room for error in communication.
Comprises a falling GDP, higher unemployment, creation of fewer new jobs, and sluggish sale of goods and services.
Contraction
List three rules of workplace etiquette?
Be friendly to new employees
Watch your body language
Don't be late