Show:
Training
MIW
FTG
Image/Alley Rally
LAD
100
Leader, Teacher, Motivator
What is what are the traits we look for in a TC
100
A Manager
What is who is supposed to be the MIW
100
Build long term relationship with our guest. To build repeat business.
What is why the FTG guest program is so important.
100
I love my job shirt, trainer shirt, dark jeans, belt, name tag, safety shoes, no visible tattoos
What is the uniform standard for Texas Raodhouse
100
FOH manager
What is who is the LAD
200
Every quarter
What is how often should you have trainer outings?
200
To ensure legendary and timely food. Motivate the staff both front and BOH. Kents Top ten.
What is the main role of the MIW?
200
To tell the story, recognize,track FTG.
What is role of the hostess for FTG guest
200
If you look good we look good.
What is the reason why image is so improtant.
200
Increase sales and guest counts
What is main role of the LAD.
300
Every manager meeting
What is how do the TC's communicate with all of the managers?
300
165
What is the correct temperature of Ribs?
300
Manager
What is who should visit every first time guest.
300
During the interview.
What is when do we set the expectation for image.
300
At the front door
What is where should the LAD be 95% of the time.
400
Traning Champs
What is the method used to meausre TC's
400
Tender batter not at 32 degree
What is why chicken tenders do not have the correct lacing.
400
Sets us apart from out competitors
What is our FTG program
400
To motivate and educate our staff on daily specials and contest. Have a good time at work. review line dancing times.
What is the reason for alley rally's
400
Quarterback of the FOH
What is the LAD
500
Legendary training produces Legendary Employees who produce a consistant Texas Roadhouse expierence.
What is why training is so important?
500
1 min on each side. MIW responsible.
What is how long should our steaks sear?
500
Two bone of ribs, peanut bag, bounce back, manager table visit.
What is what every first time guest should recieve from us.
500
No excuses, no explantions
What is why alley rallys don't take place.
500
Contgrols the flow of the whole restaurant
What is the LAD