Policy
True or False ... A minor may be the joint account holder for a 360 Savings Account?
What is True.
ADA is short for what?
What is American with Disabilities Act.
What is the Duress code?
What is 7233.
How often are FLOW reviews completed?
Who is the Capital One Chief Executive Officer?
Who is Richard Fairbank.
Customers may open a maximum of ___ Checking Accounts and ___ Savings Accounts.
What is 3 & 25.
Which rate is quoted to the second decimal point?
What is APY (Annual Percentage Yield).
What is Union Square Cafe's external safe zone?
What is 1 Post St.
What are 3 descriptors we should avoid using about a person when filling out an incident report?
What is race, gender, housing status.
In what city and state are Capital One headquarters?
What is McLean, Virginia.
Where can you submit a Tier 1 Complaint?
What is E4A.
Suspicious changes in wills, power of attorney, titles, or policies and uncharacteristic transactions are red flags of ...
What is Financial Exploitation of Vulnerable Adults and Elderly,
During a robbery, you must follow CANOE. What does CANOE stand for?
What is Calm Alarm Note Observe Escape.
Where is in the Office above the printer.
In what year was Capital One founded?
What is 1994.
When checking an ID you are required to follow the PLEASE method. What does PLEASE stand for?
What is Photo Lamination Expiration Age Signature Erasures.
A customer is very upset and threatens to send a letter to a federal agency and Rich Fairbanks. Which type of complaint is this?
What is a Tier 3 complaint.
What does The U.S. Department of Homeland Security and Capital One recommend during an active shooter situation?
What is Run Hide Fight.
The items listed below are all a part of what signage?
- Associate relations
- Ethics
- E-Verify
What are Required HR Signage.
What is Capital One's slogan?
What is, What's in your wallet?
What are 3 main pieces of information that are required to open an account with Capital One?
What are US Physical Address, US Phone Number, & SSN/ITIN.
When receiving a legal document, what information should the ambassador provide when sending the document. 4 bullet points.
What is
How many times a day are we supposed to be checking the ATM's for skimmers?
What is 3 times a day.
FDIC is the acronym for what?
What is Federal Deposit Insurance Corporation.
Most recently, in what place did Capital One land on the Top 100 Places to Work list?
What is #10.