Teller
Daily & weekly tasks
Misc.
Misc.2
Misc. 3
100

The tool to verify all ID's

What is UV light?

100

When the first person get the second person, second person sets up the.

What is the all clear signal?

100

The ATM log should be completed _____


What is Daily?

100

The Alarm Test is required to be completed how often?

What is Once a Quarter?

100

A client says they have been scammed, what shall you file

What is a S.I.R.?

200

The Check-cashing, official check, debit memo,
cash disbursement limit for BSSA's

What is $50,000!

200

We shred this everyday during the weekday in dual control during closing procedures and look back as far as every _____ days

What is Teller destruction and 60 days?

200

You should have this set up on all your emails when sending email

What is your Signature?

200

True or False-  Is Dual Control required when setting the alarm in the backroom

What is True?

200

PLEASE SHOW ME HOW TO PULL UP CRISS

Banker shows CRISS

300

They're your resource when your BM is not available and you need to process a transaction over your limit.

Who is Authorization Support?



300

In outlook email besides our emails, we should also be looking at _______ and how often in a day.

What is the branch group mailbox and twice a day?

300

All the ML's should be store where once we are doing the closing procedures

What is the Vault?

300

Securitas is calling the branch, what is needed

What is the passcode?

300

The CRA abbreviation stands for

What is Community Reinvestment Act?

400

If you're considered a New account holder, you have been a client for less than

What is 30 days?

400

Prior to opening any application for existing clients what must you do in order to comply with the New account Review

What is update/check the box for KYC.

400

PLEASE SHOW ME THE RED FOLDER

Confirmation of the Red Folder location

400

A robbery just happened and the burglar just left. What is the first thing you do?

What is call the Security Command Center?

400

Where can we find the After Hours Contact list

What is in the Operational Files under the Blue Security Tab?

500

Funds availability for existing clients for a certain amount get 2 day availability, what is that amount threshold

What is $50,000?

500

The signature cards retention period is

What is once the signature card is uploaded on service browser?

500

This is given to all the client's with an new account opening 

What is OD solutions and disclosures?

500

A Client is w/d more than $10K and ask how this impacts them. What do you do?

Banker Shows CTR

500

When a client comes in for an investment appointment, besides KYC what should the banker do to comply with investment regulation.

What is KYC and remove FDIC sign from platform desk?