Scenarios
Disclosures
Acronym
BSA Compliance
Disclosures 2
100

what is the current all clear signal

Provide Branch Specific Answer


100

When do you provide membership disclosures when opening a new membership

At the beginning of the interaction, prior to entering in any of the information

100

CTR

Currency Transaction Report

100

At what dollar amount must a currency transaction report be filled

$10000.01

100

what is a required disclosure that must be given for all share pledge loans

NFCU 33 Loan Instructions to Members

NFCU 768 Notice to Cosigner (If co-applicant)

200

where is the required location of the red robbery packet

The greeter station. (if no greeter station the closest drawer to the front door)

200

what are *all* the disclosures that are required for opening a CD account?

  • Navy Federal Important Disclosures (NFCU 606)
  • Schedule of Fees and Charges (NFCU 2043ep)
  • Current Rate Sheet
  • NFCU 602ED Combined Certificate Disclosures
200

SAR

Suspicious Activity Report

200

What coupon do you complete in USD for suspicious transactions

a UAR/SAR Coupon

200

These disclosures are required *if Applicable* when opening a new membership with a checking account

  • Navy Federal Debit Card Disclosure (NFCU 210AB)
  • Direct Deposit Instructional Editable PDF (NFCU 41290)
  • A sheet of temporary checks
300

where is the location and what is the color of the evacuation packet.

Green folder, located the greeter station. (if no greeter station the closest drawer to the front door)

300

what is an example a required disclosure that is unique to establishing a minor membership

  • Youth Membership Welcome Letter (NFCU 41154)
  • Youth Statement Suppression Brochure (NFCU 2063)
  • Online and Mobile Banking Disclosure (NFCU 652A)
300

BSA

Bank Secrecy Act 

300

Is it acceptable to leave a note in USD after filing a Sar

NO

300

This form, not automatically found in the envelope, is required for all set deal collateralized/signature loans

NFCU 633 Automatic Funds Transfer form

400

If you are acting as the second team member for opening procedures, what steps should you take if the all clear signal is not provided.

Follow opening procedures specific to your branch, if the appropriate call 911 and Base security if applicable.

400

When opening an additional account, can you send disclosures via email?

Yes. when the member already enrolled into e-sign.

400

NCUA

National Credit Union Administration 

400

Please provide an example of two acceptable forms of primary identification for opening a membership

Unexpired U.S. Driver’s License

Unexpired State Issued Identification Card (for non-drivers)

Unexpired Government Issued Passport or Passport Card

Unexpired Permanent Resident Alien Card

Unexpired Military and CAC ID front and back (for Branch only)

Unexpired Native American Tribal Identification Card

400

What is an example of one required disclosure to be provided to a new member when establishing membership

  • NFCU Products & Services Form/Brochure (NFCU 1314)
  • Navy Federal Important Disclosures (NFCU 606) 
  • Current Rate Sheet
  • Schedule of Fees and Charges (NFCU 2043ep)
500

If you suspect fraud on a NFCU employee, where would you got to report this

enet: Suspect Fraudulent Activity

In person: directly to your leadership team

Phone: 850-912-0090

Mail: 820 Follin Lane Vienna VA 22180


500

What disclosures are required for opening any additional account for an existing member

Important disclosure, rate sheet and schedule of fees and charges

500

Fincen

Financial Crimes Enforcement Network

500

What is required through CIP?

Name, DOB, SSN and Physical address

500

when doing a Lending application, is it acceptable to read only the disclosures that populate on the application.

NO, team members are required to read the disclosures from the Credit Card Disclosures (Disclaimers) for credit cards or NICL and LOUI Disclosures (Disclaimers) enet page for loans. Disclosures that display on the applications or in the system are not up to date.