Catch Me If You Scam
The Audit-ors Are Watching
If It's Not In Writing, It Didn't Happen
Guardians of the Data Galaxy
Alphabet Soup: The Acronym Edition!
100

In this type of theft, an account is opened with a customer's identity by someone other than the customer or an account is breached or taken over by someone other than the customer. 

What is Identity Theft?

100

He conducts the Branch Operations Reviews, as well as provides a tremendous amount of support for our branches.

Who is Jeremy DeBusk? 

100

Use this if a functional title has not been assigned.

What is "Not Title?" 

100

She is our Regional Security Consultant.

Who is Donna Ciccarelli?

100

LFI...

What is a Large Financial Institution? 

200

This type of fraud is the abuse, neglect or exploitation of any elderly, disabled or vulnerable individual. FCB has a duty to recognize and report this type of abuse.

What is Elder Abuse?

200

These are the three ratings you can earn on a Branch Operations Review.

What are Satisfactory, Needs Improvement and Unsatisfactory?

200

This document governs who can do what as it pertains to the deposit or borrowing authority on an account.

What is a Resolution/Declaration? 

200

Call this department if you notice shady behavior prior to the branch opening.

What is the SOC?

200

TR...

What is Transaction Review?
300

This type of checking is any printed, photocopied or other reproduction of a check or negotiable instrument not authorized by the Bank or holder of the account on which the item is drawn. To identify this type of instrument at the teller line, you should verify the name on the account, verify the routing number, check for spelling errors, use image central to compare to previous items and verify with the maker if unsure.

What is a counterfeit check?

300

The frequency at which Branch Operations Reviews are conducted.

What is annually? 

300

You must capture the signature of all account signers on this document and send it to Central Imaging within 30 days after sending it to host.

What is the signature card? 

300

This is changed quarterly, and also, when someone leaves the Bank (voluntarily or involuntarily). 

What is the All Clear signal?

300

RFI...

What is Request For Information?

400

In this type of scam, the business receives an email requesting invoice payment to an alternate account via wire transfer.

What is Business Email Compromise?

400

An annual review of all branches to ensure Bank policy, standard and procedures are being followed.

What is a Branch Operations Review? 
400

Signing this document allows business customers to use the Night Depository and also drop off deposits to be processed by the Bank.

What is a Drop-Off Funds Agreement - Night Drop/Over-The-Counter?

400

If you see these activated, stay put! 

What are robbery lights? 

400

ORE...

What is Operational Risk Event?

500

For these types of checks, it is policy that we contact the maker of the check if a not established customer is making a deposit over $5,000 into their FC's account.

What is an on-us check?

500

This area of the Branch Operations Review receives the most breakdowns.

What is New Account Documentation?

500

Persons on this document are able to initiate wire transfers in the branch, as long as it was signed by someone authorized to do so per the Resolution/Declaration.

What is a Funds Transfer or Wire Agreement?

500

Here is where you'll find your Robbery Kit, and other natural disruptions and Man Made Disruptions.

What is the Branch Emergency Manual? 

500

MFA...

What Multi-Factor Authenticator?