Who is the SDMS Customer Experience Coordinator?
Alexandra York! Aly, take a minute to introduce yourself.
How do we support our members and customers?
As the Customer Experience Coordinator, Aly is the front line correspondent with our members.
What are the types of SDMS memberships?
Standard, Student, Graduate, Retired & Organizational.
https://www.sdms.org/membership/join-sdms/membership-categories
Who is the lead on the majority of grants and scholarships?
Aly:
Got money problems?
DeVon Jones, Accounting Director
Who is the SDMS Membership Coordinator?
Lanna Belcher! Please introduce yourself.
What are Aly's in-office responsibilities?
What is a Credentialed Sonography Workplace?
These are clinics who have all sonographers on staff credentialed.
What about Lanna?
Who is no fun?
Christy is responsible for HR
Who is the SDMS AMS Administrator?
Robel Maru. Please tell us a little about yourself.
What about Christy?
Who is Kaycee?
Kaycee Neely, LMS Administrator
Who is the SDMS Accounting Director?
DeVon Jones. Tell us about yourself.
What goes out for external review?
CME Provider products: https://rise.articulate.com/share/G-ZwXCUICQod1F20YbsN0c33hZoMyFsz#/
How do we communicate with our members?
Email, mailed invoices, automated campaigns
What AMS do we use?
AMS: Association Management System/Software
netForum by Community Brands
Who is Sam?
Sam Shearman, Learning Coordinator
Who is the SDMS COO/CFO?
Christy Davis! Christy, please tell us more about yourself.
How do you place an office request?
Office Requests Smartsheet: https://app.smartsheet.com/b/form/3c4685cd052d456d9b8599b29b4e3130
What membership data do we track?
Member counts, specialties, etc. Refer to report.
Who is Robel?
NetForum administration and related automated processes
AMS bugs, AMS data requests go here: AMS Administrator Smartsheet: https://app.smartsheet.com/b/form/e9269e443d0944b6b64e20065d529c5a
Who are the geeks?
Scott Farmer, Chief Information Officer, & Eric Dean, IT Director