Who's Who?
Customer, Member & Office
Support
Membership
SDMS Foundation
& P.S. netForum
Accounting/HR
& P.S. Other Stuff
100

Who is the SDMS Customer Experience Coordinator?

Alexandra York! Aly, take a minute to introduce yourself.

100

How do we support our members and customers? 

As the Customer Experience Coordinator, Aly is the front line correspondent with our members. 

  • Mainline phones 8:00-5:00
  • Email inboxes: info@, membership@, foundation@
100

What are the types of SDMS memberships?

Standard, Student, Graduate, Retired & Organizational. 

https://www.sdms.org/membership/join-sdms/membership-categories 

100

Who is the lead on the majority of grants and scholarships?

Aly: 

  • Certification Exam Grants
  • Educational Grants
  • Clinical Instructor Grants
  • Sonography Student Scholarships
100

Got money problems?

DeVon Jones, Accounting Director

  • Financials, budgeting, audit, tax, payroll
  • SDMS Finance Committee
  • Accounts receivable and payable
200

Who is the SDMS Membership Coordinator?

Lanna Belcher! Please introduce yourself.

200

What are Aly's in-office responsibilities? 

  • Process mail
  • Inventory/track all supplies
  • Ship customer product orders
  • Ship CME Provider products for external review
  • Ship JDMS replacements to members
200

What is a Credentialed Sonography Workplace?

These are clinics who have all sonographers on staff credentialed. 

200

What about Lanna?

  • Hardship Grants
  • Advanced Degree Scholarships
200

Who is no fun?

Christy is responsible for HR

300

Who is the SDMS AMS Administrator?

Robel Maru. Please tell us a little about yourself.

300

What products does the SDMS sell?

300

What are SDMS membership benefits?

300

What about Christy?

  • International Assistance
  • Research Grants
300

Who is Kaycee?

Kaycee Neely, LMS Administrator 

  • All things LMS (functionality, reporting, etc.)
  • CME Provider lead (ARRT liaison; CME Policies & Procedures)
  • CME support for event
400

Who is the SDMS Accounting Director?

DeVon Jones. Tell us about yourself.

400

What goes out for external review?

400

How do we communicate with our members?

Email, mailed invoices, automated campaigns

400

What AMS do we use?

AMS: Association Management System/Software 

netForum by Community Brands

400

Who is Sam?

Sam Shearman, Learning Coordinator 

  • Learner and CME provider customer support
  • CME support for events
  • Backup for general phone coverage
500

Who is the SDMS COO/CFO?

Christy Davis! Christy, please tell us more about yourself.

500

How do you place an office request?

500

What membership data do we track?

Member counts, specialties, etc. Refer to report.

500

Who is Robel?

NetForum administration and related automated processes

AMS bugs, AMS data requests go here: AMS Administrator Smartsheet: https://app.smartsheet.com/b/form/e9269e443d0944b6b64e20065d529c5a

500

Who are the geeks?

Scott Farmer, Chief Information Officer, & Eric Dean, IT Director

  • IT infrastructure including Cloud
  • Data, SQL 
  • IT security
  • Microsoft Office 365 and other system support