More money, More Problems
This type of contract is billed based only on actual hours charged to a PA code.
What is time and materials Alex?
At the contract development stage of a deal, this type of JIRA ticket MUST be filed by SDMs.
What is a CAP ticket Alex?
This document is a reference for us to check whether a client allows off-shore data access.
What is the One-Doc - APEX Alex?
The SDM regional leads, Lisa Farley, and Matt Meyer can provide this type of approval.
What is Tier 4 Line of Business Approval Alex?
This type of contract is billed as a lump sum price regardless of how many hours we spend delivering it.
What is a fixed price contract alex?
Once a client OD is signed and fully booked, we can do this with a EWCR ticket.
What is "close the ticket" Alex?
HLDEs are always associated with this professional services SKU.
What is the Oracle Utilities Opower Hourly Program Services SKU Alex?
This team is responsible for ensuring resource capacity is availble for CR tickets.
The SDM team Alex?
25% to 35% is our target for which project delivery metric?
What is margin Alex?
You typically do this in a JIRA ticket when updating scope or asking clarifying questions.
What is "comment in the EWCR ticket" alex?
This document provides detailed breakdown of the number of hours assigned to each role in a project.
What is the Staff Plan Alex? We'll also accept "estimator" and "BPW"
This person is the primary pricing resource for all professional services deals.
Who is Wes Alex?
30% is Oracle standard for this type of project delivery metric?
What is contingency Alex?
This is your first step when preparing a Client Request ticket.
What is "Clone EWCR-442" alex?
This metric is always tracked to make sure we have enough project oversight.
What is the Project Management percentage Alex?
These people are key technical and functional resources that provide inputs to scoping and estimation exercises.
What are the subject matter experts Alex? We'd also accept naming individual team leads.
This value is cost plus profit margin.
What is price Alex?
These ticket types can live under a parent ticket.
What are child request tickets Alex?
These types of delivery resources are typically NOT included in HLDEs or exhibits but may be attached as informational only.
What are: timelines, gantt charts, data specs, sample designs
This team is always consulted when we require roadmap alteration or acceleration.
What is product development Alex? We'd also accept R&D