Doing our Jobs
Who is ...
Alphabet Soup
Training & Design Basics
Oils
100

A scheduling and workflow system based on cards that we use takes its name from this Japanese word that means "billboard."

Kanban

100

This person is the director over Optum Insight Learning Services.

Whitnei Pryor

100

TI can stand for Texas Instruments, or for this technology used to present training to people outside of UHG.

Thought Industries

100

According to researchers, 21st century trainers and educators should act like "a guide on the side," rather than like this other rhyming description.

A sage on the stage

100

The essential oil of this purple flower is said to induce relaxation.

Lavender

200

Cassandra Costley's team spends a lot of time working in this application, and writes a quarterly newsletter about it called In the Know.

KnowledgeNow

200

This person is a VP of Training who directs Optum Enterprise Training.

Marybeth Dondelinger (or MB)

200

These are the four things you'd be talking about if you mentioned FWAE.

Fraud, waste, abuse, and error

200

Calling itself the "world's largest talent development association," this professional organization with a three-letter acronym hosts conferences for trainers and instructional designers across the US.

ATD

200

Rachael Ray uses the acronym EVOO for this type of oil.

Extra virgin olive oil

300

Jason Cohen is the guy to ask if you need help setting something up in this software tool, which is "like Excel on steroids."

Smartsheet

300

This person is the current President of UHG and COO.

Dirk McMahon

300

CMS is a three-letter acronym, but there are four major words in the name of this organization.

Centers for Medicare and Medicaid Services

300

A fundamental instructional design model is known by this 5-letter acronym that sounds like a girl's name.

ADDIE

300

Oil of peppermint is almost half this chemical that flavors cigarettes but can also aid digestion & ease cramps

Menthol

400

Jen Kobza and her team put a lot of hours this year into what collection of knowledge? 64 anatomy and physiology courses were added to it recently.

Coding Academy

400

This person can make you a great video because they lead the OET media team. (First name OK)

Moises Arguello

400

This is what the acronym MCE means, especially to Miranda Arnold.

Modern classroom experience

400

The 70:20:10 framework suggests that employees learn 70% of their skills in this location.

On the job

400

This grass important to Thai cooking gets its flavor & fragrance from an essential oil called citral.

Lemongrass

500

In 2021 Kelly's team redesigned reporting, voice, and outbound training elements for employees using this system, which is used in call centers.

OMNI

500

This is one of the OILS team members located in Hyderabad, India. (First names OK)

Anusha Ravipati, Manjula Bantu, Nishath Jabeen, Srikath Tarrigopula

500

In 2021, Payment Integrity expanded support to PMR within subrogation. PMR stands for this.

Prebill medical recovery

500

Drive: The Surprising Truth About What Motivates Us was written by this author and TED Talk presenter, who says that learners and workers need autonomy, mastery, and purpose in what they do.

Daniel Pink

500

In Mary Ellen's Household Hints, she says to soften peanut butter & add flavor, “open” a bottle of this oil & put in a drop.

Sesame oil