Communication
Which Latin word does "communication" derive from?
"Communicationem."
Which tenet emphasizes that communication cannot be taken back?
Communication is irreversible.
It is a basic form of communication that follows specific rules and is usually planned.
Verbal communication
The recipient receives the message.
I obtain/I receive
How a person views or understands a topic basing it on their life experiences?
Perception
Name one function of communication.
Allows you to gather information about other people.
Which tenet suggests that communication must be learned through practice?
Communication is learned.
What form of communication does paralinguistics fall on?
Non-verbal communication
It ensures that words, tones, and gestures match the context of the situation?
Congruency
It is when emotions prevent people from communicating honestly?
Emotional Interference
The two entities needed for communication
Sender and Receiver
What tenet of communication refers to the constant exchange of information?
Communication is transactional.
What are the four levels of proxemics?
Public, Social, Personal, & Intimate
What bridges the gap between the sender and the receiver?
The Channel and Medium.
During a business presentation, ongoing construction across the street caused constant noise, making it hard for attendees to focus on the speaker.
Physical distraction
Two basic forms of communication
Verbal and Non-verbal
What does it mean when communication doesn't end after the receiver receives the message; Feedback is necessary
Communication is continious
Expressing yourself verbally, should be simple, but meaningful?
Brevity
What are the first 3 stages of the communication process (Sender)?
Idea, Encoding, Transmission
Company A releases a detailed policy, and the department managers attempt to simplify the policy removing detailed information, thus causing misinterpretation among employees.
Incorrect filtering
How do Samovar, Porter, and McDaniel (2010) define communication?
A dynamic process in which people attempt to share their internal states with other people through the use of symbols.
What does the tenet "Communication is the sharing of meaning" imply?
The sender and the receiver should be on the same page when conversing.
Give examples of Facial expressions? (DEMONSTRATE)
...
Abel wants to say “I love you.” to Zahir. Abel goes to him face-to-face and says, “I love you.” What are the channel and medium used?
Channel: Verbal communication Medium: Face to face communication
Toyota stopped Marc from tipping the waitress since people are not encouraged to tip in Japan, making Marc confused.
Cultural differences