Definitions
Processes
Skills
What are you doing?
For example
100

Consists of a statement or series of statements that, if they are viewed as being true, lead logical to the truth of another statement

Contains premise(s) and a conclusion

What is an argument?

100

This process includes: communicators, messages, a channel, circumstances, feedback, and noise

What is the communication process?

100

An acquired skill where you selectively attend to and assign meaning to sounds. 

(Hint: distinct from hearing)

What is listening?

100

Communicating with a large audience

What is public communication?

100

Examples include: to inform, to convince, to motivate, and to celebrate

What are speech purposes?

200

The art of effective or persuasive speaking or writing, especially the exploitation of figures of speech and other compositional techniques

What is rhetoric?

200

This process is an extemporaneous personal exchange. It is composed of the opening, the body, and the closing

What is the conversational process?

200

Communicating within yourself

What is intrapersonal communication?

200

The act of treating everyone with similar characteristics as though they were the same

What is stereotyping?

200

Examples of symptoms include: pounding heart, clammy hands, sweat, nausea, and quivering voice

What is communication apprehension?

300

The medium through which messages go from one communicator to another

(Hint: part of the perceptual process)

What is a channel?

300

This process helps us sort through external stimuli for relevance. It is composed of selection, organization, and interpretation

What is the perceptual process?

300

The act of giving your personal information to another person

What is self-disclosure?

300

Going from an ineffective focus to an effective, e.g.

Effective: The drummer from Maroon 5 uses three unique types of instruments

What is narrowing a topic?

300

Examples include: steps, aspects, characteristics, parts, areas, or reasons

What is the key organizing feature?

400

This diagram is a way of understanding what we know about ourself and what others know about us. It shows self-disclosure and feedback

What is the Johari Window?

400

In this process of speech construction you select a general purpose, select a topic, narrow the topic, find the key organizing feature, write the specific goal statement, write the thesis statement, and analyze the audience

What is the planning stage?

400

In this process, we consider the characteristics of the people and the characteristics of the situation. We look at demographics and physical settings.

What is audience analysis?

400

Drawing conclusions from facts we observe.

(Hint: emotions affect how we do this)

What is inferring or making inferences?

400

For example: 9 out of 10 dentists recommend Sensodyne toothpaste

What is ethos?

500

An assertion that a proposed course of action should or should not be pursued

What is a policy claim?

500

The rational process through which our minds form beliefs about things from the evidence provided from our experiences with them

What is induction?

500

A skill that is used to double-check your understanding of what is going on with another person

It consists of three parts: Give an objective description of what you sensed, Give an interpretation of what the situation meant to you,  You ask a question

What is perception checking?

500

Creating meaning for behaviors, often inaccurately

What is attribution?

500

Examples of styles include: judgemental, questioning, directive, empathetic, interpreting, and active

What is feedback?