How to handle Conflict
What does the word conflict mean?
Conflict is defined as a serious disagreement or argument.
What does it mean to apologize to someone?
To communicate to them that you regret or have remorse for something you did or said.
What is an "I" statement?
An "I" statement is a style of communication that focuses on the feelings/beliefs of the speaker rather than the thoughts and characteristics that the speaker attributes to the speaker.
How many different ways can you handle conflict?
You can handle conflict in 5 different ways.
What is the correct way of apologizing?
Be specific, Acknowledge your mistakes, Show concrete action, and Ask for forgiveness.
When were "I" statements developed?
They were developed in 1960
What are the five different ways that you can handle conflict?
Competing, Collaborating, Compromising, Avoidant, and Accommodating.
Why is apologizing important in communicating?
Apologizing is important in communicating because it shows that you respect peoples feelings, and value their friendship. It also allows you to be honest, humble, and act with integrity.
Why are "I" statements important in communication?
They are important because it's a way of communicating what you want and how you feel.