When a persons expectations on an outcome come true.
400
Three languages of misunderstanding are?
equivocal languages
relative words
slang and jergon
400
what has to be reconstructed to have proper listening ability?
What is the brain
400
What are four goals of a group
hidden agenda
short term
social
individual
500
Amy was walking down the hall and Ms. Kim asked how are you? Amy replied "Just fine couldn't be better!" And stomped away would you believe her verbal or nonverbal approach?
nonverbal
500
The tendency where we judge others more charitably than we judge our self?
What is self-serving bias
500
The difference between slag and jargon
Jargon is used by people with similar backgrounds
Slang is used by people who belong to similar groups
500
Name the four personal listening styles
content oriented
action oriented
time oriented
people oriented