KPI
What is 1 business day
My dog is sick and I had to bring them to the vet yesterday.
What is not reportable?
What is private information?
45 business days or 2 hour call wait
What is Canada Life?
Generic name
Abatacept
Days needed to send special authorization to physician after payer call completed.
What is 1 business day?
Since starting Orencia my hair growth has been amazing!
What is reportable?
ORP provided to the wrong pharmacy
What is not a privacy incident?
I refresh it twice a day
What is KPI Dashboard?
+/- 7 days
What is treatment window?
Coverage status for initial outcome to coverage status updated.
What is 5 business days?
Caseworker reviewed email on September 6, 2024 10:45am
From: Mickey Mouse
Sent: Thursday, September 5, 2024 10:59 PM
To: Team ORP
Subject: I fell
What is awareness date of September 5th?
Med clarification sent to correct physician but not at the correct location.
What is privacy incident?
Parents/Spouses first birth month
What is coordination of benefits?
750mg
What is 60kg-100kg?
Physician provides completed special authorization with enrollment form.
What is Source of SA Form?
Please resume one week after antibiotics.
What is reportable?
Call to confirm that document has been destroyed.
What is first step of privacy incident?
What is Status: Short Term Bridging - Coverage Lapse?
Headache, upper respiratory
tract infection, nasopharyngitis, and nausea.
What is the most common side effect?
Doctor completes the special authorization on portal.
What is Submitted By HCP tick box?
Complaint is any written, electronic or oral communication that alleges deficiencies related to the identity, quality, safety, effectiveness, durability, reliability or performance of a drug product.
What is PQC?
Sent email to patients wife that previously emailed us.
What is consent on file?
1-800-361-6212
What is SunLife?
16 weeks
What is effectiveness of Orencia?